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How to prevent and solve potential disputes in business
Resolve your disputes timely and cost-effectively with ICC’s market-leading dispute resolution services.
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Businesses want to do what they are good at: doing business. But things do not always go to according to plan. In the event of a conflict with a business partner, negotiating and resolving your disputes in a timely and cost-effective manner is essential to save your long-term commercial relationships and keep focusing on business growth.
How to get started:
- Explore means to prevent disputes
- Resolve disputes with ICC Dispute Resolution Services
- Estimate fees and costs
- Request an administrated expertise
100+ years of preventing and solving disputes with ICC
Step 1: Prevent disputes
Prevention is better than cure. Adopting a dispute prevention mindset in business can help you avert costs, delays and conflicts in the first place. Rather than being an afterthought, attention to the potential for conflict should guide:
- the search for global trade opportunities;
- the process of drafting contracts and dispute resolution clauses;
- and the decision on the best solution for your trade finance needs.
Manage conflicts effectively
A guide for businesses and states to prevent disputes and preserve relationships
Browse available dispute resolution clauses
Arbitration clauses
Standard clauses to determine ICC Arbitration as the dispute resolution method
Mediation clauses
Four clauses covering different situations and needs to enable proceedings under the ICC Mediation Rules
ICC Rules for the Administration of Expert Proceedings clauses
ICC as appointing authority for expert proceedings
A suggested clause to have ICC appoint an expert for ad hoc expert proceedings that are not administered by ICC
Dispute board clauses
Standard clauses to set up and operate a dispute board under the 2015 Rules of Arbitration
Step 2: Resolve disputes with ICC Dispute Resolution Services
If you are looking to resolve a dispute as quickly and efficiently as possible and without recourse to courts, ICC Dispute Resolution Services (DRS) is your one-stop shop.
ICC Arbitration
After filing your request for ICC Arbitration, your dispute will be administered by the ICC International Court of Arbitration and decided by an arbitral tribunal in the form of an arbitration award. This decision, or award, is final and legally binding on the business partners and enforceable worldwide.
Cost Calculator
Estimate ICC administrative expenses and arbitrator fees in a few clicks
ICC Amicable Dispute Resolution (ADR)
The ICC International Centre for ADR provides several services to resolve disputes amicably and in a swift and economical way.
Mediation
Upon filing your request for mediation, a neutral mediator acts as a facilitator, guiding you and all involved parties towards a negotiated settlement.
Experts and neutrals
Obtain an expert opinion, a non-binding evaluation for negotiation purposes or a binding determination.
Dispute Boards
Dispute boards are permanent panels set up to accompany the performance of a contract. They assist in avoiding or overcoming disagreements and disputes.
Documentary Instruments Dispute Resolution Expertise
Documentary Instruments Dispute Resolution Expertise (DOCDEX) is a specialised, confidential and cost-effective procedure applied to disputes related to trade finance.
Download the DRS mobile app
ICC Rules, clauses, reports and more…all in one place. Available anytime, anywhere, the official ICC Dispute Resolution Services app brings together the work of the International Court of Arbitration and International Centre for ADR.
Everything you need to know to kick-start your export journey – in one click