Claims, Answers, Supplements and Decisions must be submitted using the appropriate Form. Claimant(s) and Respondent(s) must submit the applicable Form to the Centre electronically, including as the case may be a hardcopy, and follow the instructions below.
All fields in the relevant Form must be completed concisely, in English, and must contain all necessary information clearly presented. If a document accompanying a Claim, Answer or Supplement contains data not drafted in English, it must be accompanied by an English translation, unless the Centre agrees otherwise in writing.
A Claim, Answer and Supplement are considered final as received and may not be amended.
In order to submit a Claim, request Form 1 by sending an e-mail to firstname.lastname@example.org.
Once completed, Form 1 should be sent by email to email@example.com and in sufficient number of hardcopies (only if a notification in hard copy is requested), to
ICC International Centre for ADR
33-43 avenue du Président Wilson
Tel.: +33 1 49 53 30 52
Fax: +33 1 86 26 67 49
Forms 2, 3 and 4 shall be sent electronically by the Centre when processing the Claim.