Dispute Resolution Services
ICC Case Connect powered by Opus 2 enables seamless, online case management to enhance efficiency and collaboration in arbitration
The International Chamber of Commerce (ICC), home to the world’s leading arbitral institution, the ICC International Court of Arbitration, has launched a new version of ICC Case Connect that is now powered by Opus 2. This cutting-edge digital platform is designed to transform dispute resolution through streamlined workflows, secure collaboration, and enhanced case management capabilities.
ICC Case Connect powered by Opus 2 will be available to users beginning 2 April 2025.
This milestone marks a major step in ICC’s commitment to leveraging technology to improve arbitration efficiency for everyone, everywhere, every day.
“ICC Case Connect powered by Opus 2 modernises processes with a seamless platform for document sharing, case management, and ICC Court decisions — all in one place,” said Ana Serra e Moura, Deputy Secretary General of the ICC International Court of Arbitration.
“It has been redesigned for the way business works today, helping dispute resolution become more efficient”, she added.
Since the initial rollout of the first ICC Case Connect platform in 2022, ICC has continued to push towards increasingly powerful and transformative digital technologies. ICC’s collaboration with Opus 2, a trusted leader in legal case management software and hearings solutions worldwide, ensures the new platform refines case management processes with improved tools integrated within a more intuitive interface. Future updates, including the integration of Amicable Dispute Resolution (ADR) cases, will further expand the platform’s capabilities.
ICC Case Connect powered by Opus 2 reinforces ICC’s mission of making dispute resolution more accessible, transparent, and effective. Serving over 10,000 party representatives and more than 8,000 arbitrators, the platform provides a secure, centralised, cloud-based environment where all stakeholders — parties, arbitral tribunals, the ICC Secretariat and Court— can collaborate seamlessly and securely from anywhere in the world.
The platform is calibrated to address the scale and complexity of ICC arbitration, adding more process efficiency from case initiation through to resolution, including:
“We’re incredibly proud of what we have built with the ICC. Collaborating with them on this project has been a real pleasure,” said Charlie Harrel, Chief Operating Officer at Opus 2.
Find out more about ICC’s dispute resolution services.
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