Home » Dispute resolution services » DOCDEX » Filing instructions and forms

Claims, Answers, Supplements and Decisions must be submitted using the appropriate Form. Claimant(s) and Respondent(s) must submit the applicable Form to the Centre electronically, including a hardcopy, and follow the instructions below.

All fields in the relevant Form must be completed concisely, in English, and must contain all necessary information clearly presented. If a document accompanying a Claim, Answer or Supplement contains data not drafted in English, it must be accompanied by an English translation, unless the Centre agrees otherwise in writing.

A Claim, Answer and Supplement are considered final as received and may not be amended.

In order to submit a Claim, request Form 1 by sending an e-mail to docdex@iccwbo.org.

Once completed, Form 1 should be sent by email to docdex@iccwbo.org and in hard copy to

ICC International Centre for ADR 
33-43 avenue du Président Wilson
75116 Paris

Tel.: +33 1 49 53 30 52
Fax: +33 1 86 26 67 49

Forms 2, 3 and 4 shall be sent electronically by the Centre when processing the Claim.

Share This

The International Chamber of Commerce has launched Incoterms® 2020, an update of the renowned regulations that define the responsibilities of buyers and sellers operating in the international trade system.

Sign up to our news alerts today to receive the latest news and information about the Incoterms® rules.