Accessibility statement
The International Chamber of Commerce (ICC) is committed to making its websites accessible in accordance with Article 47 of French Law No. 2005-102 of 11 February 2005. This accessibility statement applies to iccwbo.org.
Compliance status
The ICC website ( iccwbo.org) is partially compliant with version 4 of France’s General Accessibility Improvement Framework (RGAA), owing to the non-compliances and exemptions listed below.
Test results
The compliance audit conducted by Be API found that:
This percentage corresponds to:
- 84% of the criteria in RGAA version 4.1.2 are met. View the full RGAA audit report.
Non-accessible content
Non-compliances
- Code and technical implementation: the handling of code-validation errors could be improved for the declared document type.
- PDF documents: PDF files made available on the website need to be become compliant.
- Forms: the grouping of related fields could be improved, including on the contact form and news-list filters.
Preparation of this accessibility statement
This statement was prepared on 3 July 2026.
Technologies used to build the website
Accessibility was assessed through manual testing supported by dedicated CSS stylesheets and browser extensions:
- HTML5
- CSS
- JavaScript
- PHP
- Content management system: WordPress
Test environment
Content-rendering checks were carried out using the combinations specified in the RGAA reference framework, with the following versions:
- Chrome 148 and VoiceOver
- Safari 26.4 and VoiceOver
Tools used to assess accessibility
Accessibility was assessed through manual testing supported by dedicated CSS stylesheets and browser extensions:
- WCAG Colour Contrast Checker
- Lighthouse
- Tanaguru Webext
- HeadingsMap
- Web Developer
- Browser code inspector
Website pages included in the compliance audit
- Homepage
- ICC One Click
- Sustainability and Climate
- Incoterms® 2020
- About ICC Dispute Resolution Services
- Career opportunities
- 2021 Arbitration Rules
- Search results
- Costs calculator
- National committees
- Arbitrator case information
- Model contracts and clauses
Feedback and contact
If you are unable to access any content or service, please contact us. We will direct you to an accessible alternative or provide the content in another format.
Send us a message through our online contact form. We will do our best to respond as quickly as possible.
Enforcement procedure
If an accessibility issue prevents you from accessing content or a feature on the website, and you have reported it to us but have not received a satisfactory response, you may request a referral or submit a complaint to the French Defender of Rights (Défenseur des droits).
You can do this in any of the following ways:
- Send a message to the Defender of Rights.
- Contact the Defender of Rights’ representative in your region.
- Send a letter by post, free of charge (no stamp required) to:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
France
