Internship – CRM and Digital Marketing (Paris)

We are looking for a motivated CRM and Digital Marketing intern to join our dynamic team. You will part in an exciting project while developing your knowledge about CRM tools, data governance, digital marketing and change management! 

As the institutional representative of over 45 million businesses in more than 100 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. 

We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organisation to the UN climate process – championing the needs of local business in global decision making. 

The convening power of our global network enables us to set rules and standards that facilitate over $10 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. 

We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity, and expertise. 

We are looking for a motivated CRM and Digital Marketing intern to join our dynamic team. You will part in an exciting project while developing your knowledge about CRM tools, data governance, digital marketing and change management! 

The role 

Data quality management in the ICC CRM database (Microsoft CRM 365) 

  • Research and data collection using CRM integrated “insights” solutions (InsideView, LinkedIn Sales Navigator…) 
  • Management of import, compliance, and database cleaning tools 

Management of digital marketing campaigns  

  • Identification of audience/targeting of marketing campaigns for CRM users and specific ICC projects by querying (advanced search) in the CRM tool. 
  • Designing email campaigns, analysing and sharing marketing indicators  
  • Internal coordination: marketing committee, marketing calendar, users’ meetings, etc. 

CRM support 

  • Internal and external user support (database queries, coaching on marketing campaign management) 
  • Training of new employees (CRM and email marketing tools, business rules, best practices, etc.). 

Requirements 

  • Advanced knowledge of Excel 
  • Mastery of Microsoft (Word, Outlook, PowerPoint) 
  • Ideally CRM knowledge 
  • Excellent written and spoken English, good knowledge of French  
  • Organisation, autonomy, and rigor   

Terms and conditions 

The candidate will need to be registered as a student for the duration of the internship to sign an internship agreement. Recently graduated candidates who are no longer enrolled in an academic program will not be eligible for an internship at ICC. 

Nationals from outside the European Union, Iceland, Liechtenstein, Norway, Andorra, Monaco, or Switzerland will need to obtain an appropriate visa from the French Consulate. Interns will be responsible for their own travel and accommodation expenses for the duration of their internship.  

Location: Paris, France 

Start date: January 2023 

Department: Global Marketing and Communications 

Type of contract: Internship, 6 months (full time) 

Compensation: 700 euros gross per month, Ticket Restaurant, partial compensation (70%) of public transportation costs. 

At ICC, we make business work for everyone, every day, everywhere. 

And when we say “everyone”, we mean it. 

We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone