National Committee and Membership Data Officer

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are seeking a National Committee and Membership Data Officer to manage the membership data for ICC's global network and the global ICC national committee Intranet.

You will work on a variety of tasks, including:

• Content management. Monitor and manage content on our global platforms (website, member portal, etc.) and ensure national committee contributors (NCs) regularly update their information (members, local committees, staff, etc.);
• Collaboration with other departments. Coordinate with relevant departments to gather and update content as needed;
• Collaboration with national committees. Liaise with NC colleagues to ensure the NC Intranet (NC Connect) is regularly updated with accurate and relevant HQ and NC material;
• Troubleshooting. Address any technical issues related to the online platform;
• Platform training. Train ICC Headquarters and NC colleagues on how to use NC Connect;
• Database update. Regularly review, clean and update member databases, and leverage CRM data and tools to provide insightful reports on NCs and membership;
• Administrative support. Assist the manager and the team with administrative tasks such as the preparation of meetings, NC and membership-related communications and other needs that may arise;
• Event organisation. Participate in the team’s projects including the organisation of events and other membership-related activities for the ICC national committee network.

What we offer:

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities

Ready to join us?

Do not hesitate to apply if you:

• Have a bachelor's degree (or higher) or equivalent practical experience;
• Have three to five years of professional experience in a similar role, ideally in a public or non-profit environment;
• Possess excellent computer skills (Microsoft Office and other database tools);
• Have prior experience working with CRM software (e.g., Salesforce, HubSpot, etc.) and content management systems (e.g., WordPress, Drupal, etc.);Have a solid knowledge and experience in creating and posting online content in English;
• Are well-organised with a thorough attention to detail;
• Can take initiative and are able to work autonomously;
• Are curious and adaptable, with a strong problem-solving mindset;
• Are a great team player with excellent interpersonal, presentation and communication skills
• Are fluent in English (a working knowledge of French would be an advantage).

Estimated start date: As soon as possible

Department: Global Partnerships and Development

Location: ICC International Headquarters, Paris

Contract type and duration: Fixed-term contract (CDD), full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.