Deputy Director of Arbitration and ADR – Europe

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are currently recruiting a Deputy Director of Arbitration and ADR – Europe who will assist in developing and promoting ICC’s dispute resolution services across the Europe. Under the direction of ICC’s Head of Global DRS Development and in collaboration with the ICC Director of Arbitration and ADR, Europe, he mission of the Deputy Director will be to:

1.Expand the use of ICC dispute resolution services

• Effectively increase the reach of ICC DRS by pursuing specific opportunities for ICC DRS to strengthen and develop ICC’s existing user base and attract new users.;
• Engage with key external stakeholders (corporate counsels, law firms, chambers of commerce and state entities) to build a strong network of trusted connections in Europe;
• Identify and lead on opportunities to promote the services of the ICC Hearing Centre to the local, regional and international legal community;
• Build visibility and credibility for ICC DRS through strong influencing skills, and by leveraging knowledge of arbitration and ADR rules and procedures to represent and engage with the regional arbitration and legal communities;
• Leverage ICC’s network in Europe (national committees, ICC Young Arbitration and ADR Forum (YAAF), ICC Court Members) to enhance the use and awareness of ICC DRS.

2.Build knowledge of the arbitration and ADR environment in Europe

• Understand and monitor the evolution of the legal and arbitration environment in Europe to report into the ICC global team;
• Analyse regional trends and anticipate opportunities to develop existing users and services, track key relationships, and report on the success of initiatives;
• Closely monitor relationship with key regional players and the evolution of specific dispute resolution expectations of users in Europe. 

3.Create relevant content

• Contribute to the preparation of tailored assets and collateral to promote business opportunities across Europe;
• Organise and participate in selected regional conferences, seminars, including coordinating programmes, budgets and logistics.

4.Collaborate with internal stakeholders

• Collaborate with colleagues in developing best practices for the benefit of the wider team in the spirt of ‘one global team’;
• Exemplify excellence to foster an agile and responsive team mindset; ;
• Build connections with events, promotion, communications, research and other business services across ICC.

What we offer

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Work from home opportunities

Ready to join us?

Your profile:

• Degree level (preferably legal or business) with knowledge of dispute resolution, particularly international arbitration and at least five years of post-qualification experience in global professional organisations;
• Strong business development acumen, with a proven track record in a legal environment being an advantage;
• Strong emotional and cultural intelligence, proactive thinking, autonomy in execution, and mature professional judgment;
• Multi-tasking abilities and demonstrated capabilities to meet concurrent deadlines in a fast-paced environment;
• Excellent written, presentation and oral communication skills in English with the proven ability to draft substantive copy; fluency in French or other major European languages is an asset;
• Excellent collaboration skills, with the ability to build strong relationships with internal and external senior stakeholders;
• Availability to travel across Europe for key engagements.
• Extensive working knowledge of MS Office programmes; knowledge of CRM systems and affinity for digital tools and platforms is a plus.

• Estimated start date: As soon as possible
• Department: ICC Dispute Resolution Services
• Location: ICC International Headquarters, Paris
• Contract type and duration: Permanent contract (CDI), full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.