B2B Sales Manager – ICC Academy (Singapore)

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.

We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.

The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.

We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity and expertise.

About this job opportunity

The ICC Academy is ICC’s educational arm and supports our mission by providing a wide range of specialised certification programmes, short-online courses and customisable workshops for professionals and businesses operating internationally. We have trained thousands of professionals in more than 100 countries and our qualifications are recognised and accredited globally.

We are seeking a B2B Sales Manager to strengthen our ICC Academy team and drive the growth of our business-to-business portfolio. In this role you will build and nurture relationships with corporate clients, government entities, trade associations and academic institutions worldwide. You will also play a pivotal role in expanding the reach of the ICC Academy’s education and training solutions.

The role

You will play a pivotal role in expanding the reach of ICC Academy’s education and training solutions.

Sales strategy and execution

• Develop and implement a B2B sales strategy to meet and exceed monthly revenue targets for your assigned territories.
• Build and sustain a robust pipeline of opportunities
• Identify and pursue new business opportunities with corporate clients, government entities, trade associations, and academic institutions.
• Conduct market research to understand client needs and position ICC Academy solutions effectively.

Client relationship management

• Build and maintain strong relationships with key stakeholders in target organisations.
• Serve as the primary point of contact for B2B clients, providing exceptional customer service and satisfaction.
• Develop tailored proposals and presentations to address client-specific needs.

Partnership development

• Identify and establish strategic partnerships to promote ICC Academy programmes in global markets.
• Negotiate terms and agreements to maximise mutual value and long-term collaboration.

Team collaboration

• Work closely with the Marketing, Product, and Technology and Operations teams to align sales efforts with organisational goals.
• Provide market feedback to inform the development of new programmes and services.

Performance tracking and reporting

• Monitor and analyse sales performance metrics to optimise strategies and outcomes.
• Prepare regular sales reports and forecasts for senior management.

Your profile

Do not hesitate to apply if you:

• Hold a bachelor’s degree in business, marketing, or a related field.
• Have 3 to 5 years of experience in B2B sales, preferably in education, training, or professional services.
• Can demonstrate a proven track record of building strong relationships with large multinational organisations, meeting and exceeding sales targets and increasing client spend year on year.
• Ideally have a strong understanding of corporate training, professional development, and certification programmes.
• Have a knowledge of CRMs like HubSpot, Salesforce, or similar.
• Demonstrate exemplary people and communication skills – comfortable making cold calls, writing sales emails and providing presentations.
• Are proficient in English with exceptional writing and verbal skills. Knowledge of other languages would be an asset.
• Are willing to occasionally travel overseas to progress business development opportunities.
• Have previous experience working in an MNC/global organisation.
• Ideally have experience working in or selling products or services related to international trade, financial services and/or economic development.

Terms and conditions 

Estimated start date: As soon as possible

Department: Global Partnerships and Development

Location: ICC Academy, Singapore

Contract type and duration: Permanent contract, full time.

How to apply:Please send your application to our Talent Acquisition team at info@iccacademy.com.sg and specify “B2B Sales Manager – ICC Academy” in the subject line of your email. Make sure to include:

• Your CV in English (two pages maximum);
• A one-page cover letter highlighting your skills, motivation and experience relevant for the position.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.