Internship – CRM and Digital Marketing Global Communications

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are seeking a motivated CRM and Digital Marketing intern to learn more about CRM, data governance, digital marketing and transition management.

Your responsibilities and learning opportunities include:

• Maintenance of data quality into our CRM data base (Microsoft CRM 365);
• Data research and recovery using CRM based “insights” solutions (Inside View, Sales Navigator, etc.);
• List build of leads/contacts and accounts for CRM users and ICC specific projects;
• Manage basic data entry and cleansing procedures using CRM solutions (Duplicare);
• Manage import contact files into CRM databases;
• Support the CRM team and coordinate relationship with users (marketing committee, marketing calendar, users’ meetings, etc.);
• Provide user support internally and externally (includes queries on data and the management of our user dedicated mailbox);
• Train new employees (CRM tool and email marketing tool, business rules, best practices etc.).

What we offer

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities
• A monthly gratification of about €900 gross + meal vouchers + partial compensation (70%) of public transport costs

Ready to join us?

Do not hesitate to apply if you:

• Are proficient with the Microsoft Suite (Word, Outlook, PowerPoint);
• Possess advanced Excel skills;
• Have a professional level of English and a basic knowledge of French;
• Are well-organised;
• Are dynamic and proactive;
• A basic knowledge of CRM tools is preferred.

Important information before applying:

• You must still be registered as a student during the time of the internship.
• Nationals from outside the European Union or Iceland, Liechtenstein, Norway, Andorra, Monaco, or Switzerland must hold an appropriate visa from the French consulate.
• Non-EU residents are required to have valid papers before applying (long-stay student visa and/or carte de séjour) allowing them to work in France.
• Interns are required to handle their own travel and accommodation arrangements for the duration of their internship. ICC does not provide scholarships or fellowships. 
• Based at ICC Global Headquarters in Paris our six-month internship programme is full-time with an average working week of 35 hours.

Estimated start date: August 2025

Department: Global Communications

Location: ICC International Headquarters, Paris

Contract type and duration: Six-month internship, full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.