Human Resources Business Partner

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are seeking a proactive and experienced Human Resources Business Partner to partner with leaders, shape the future of our HR strategy, and enhance the employee experience across the organisation. This full-time role is based at ICC Global Headquarters in Paris, with flexible hybrid working arrangements.

Your responsibilities will include:

• Strategic HR partnership: 
  • Act as a strategic advisor and business partner to management, aligning HR objectives with organisational goals and providing ongoing HR guidance.
• HR operations and workforce planning: 
  • Oversee HR lifecycle processes, collaborate in the design of ICC’s annual training plan, analyse workforce and organisational trends, and propose tailored HR solutions.
• Employee relations and legal compliance:
  • Address and advise on complex employee relations issues and support morale, retention, and productivity.
  • Assure compliance with collective agreements (e.g. management of return from maternity leave, retirement departures, internal mobility, etc.).
  • Develop and implement employee handbooks for office locations currently lacking standardised documentation.
• HR innovation and process improvement:
  • Participate in designing and piloting agile HR tools and processes; share best practices across HR functions.
  • Coordinate continuous improvement initiatives in the main HR areas such as performance management, data analytics, people engagement and HR insights to guide decision-making.
• Employee support and well-being: 
  • Establish yourself as the point of contact for employees, providing confidential support and counsel on sensitive issues impacting their workplace experience and well-being.

What we offer

• A dynamic, collaborative and caring work environment in an international setting
• Opportunities to continually learn
• The chance to make a meaningful impact
• Partial work from home opportunities

Ready to join us?

Your profile

• Proven expertise in HR in an international environment (7+ years)
• Solid understanding of French and international employment lawnal, communication and networking skills
• Ability to work effectively and collaboratively to tight deadlines
• Data and results driven
• Detail and service oriented with a can-do attitude
• Passionate about HR and People trends
• Demonstrated commitment to diversity, equity, and inclusion
• Fluency in English and French (written and spoken).

Estimated start date: As soon as possible
Department: Global Human Resources
Location: ICC International Headquarters, Paris
Contract type and duration: Permanent contract (CDI), full time.