ICC BRITACOM report: Digitalisation of tax administrations – A business perspective

ICC provides its views on behalf of the world business community to promote harmonisation of rules and practices which would allow for seamless application by businesses. Establishing a long-term mechanism and common approaches and practices for tax cooperation in the BRI countries and regions would be instrumental in promoting business investment and the development of the world economy.

In the context of the second Conference of the Belt and Road initiative Tax Administration Cooperation Forum (BRITACOF) to be hosted in Nur Sultan, Kazakhstan, ICC welcomes the opportunity to provide a report on the digitalisation of tax administrations from a business perspective. The ICC report addresses six specific areas address including: Principles for digitalisation, Continuous transaction controls (CTCs), Objectives of digitalisation, Key components of a successful digital transformation, Tax technology and infrastructure, and Benefits from efficient digitalisation of tax administrations.

As government services become increasingly digitalised, businesses are faced with evolving trends and strategic questions. Many tax administrations are undergoing a global revolution in tax compliance as they seek to digitalise their processes to enhance efficiency and effectiveness. This is creating interesting dynamics where complex business systems and processes need to adapt to information and communications technology systems designed by the public sector.

ICC considers the trend of digitalisation in government services as a key strategic business topic with great potential to increase the efficiency of business and government operations in general. Unfortunately, there are currently high risks and substantive costs to companies engendering broader economic implications – due to a lack of coordination among the governments introducing new digitalisation systems. ICC is of the view that closer collaboration with all stakeholders, and the consideration and application of key principles in digitalisation strategies and processes, will help ensure that these systems are a benefit, and not a hindrance, to business supply chains and government operations.

The theme of the conference is “Digitalisation of Tax Administrations” and will take stock of worldwide practices, share relevant experience and best practices and look into the future of digitalisation of tax administrations in BRI jurisdictions.  The ICC report will feed into these discussions, including the Business and Industry Dialogue to be held on the margins of the conference.

ICC provides its views on behalf of the world business community to promote harmonisation of rules and practices which would allow for seamless application by businesses. Establishing a long-term mechanism and common approaches and practices for tax cooperation in the BRI countries and regions would be instrumental in promoting business investment and the development of the world economy.

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