World Chambers Federation

World Chambers Federation launches webinar series

  • 29 September 2009

Following the success of the 6th World Chambers Congress in June, the ICC World Chambers Federation is launching a series of webinars to continue the conversations started in Kuala Lumpur.

A webinar is an Internet conferencing tool used to conduct live meetings, training, or presentations. In the conference, each participant sits at his or her own computer and is connected to other participants via the Internet.

The first webinar, taking place on 3 November, will focus on customer service and be led by Susan Sarfati, CEO of High Performance Strategies.

The webinar will:

Other upcoming webinar topics to be developed in the series shall include social, as well as Certificates of Origin.