To further celebrate this alternative dispute resolution practice, ICC has released two publications: “Mediation Practice” edited by Greg Bond and “Agreed!” by Thierry Garby.
Both authors are distinguished international mediators, mediation trainers and longtime participants of the prestigious Competition. Their devotion to the practice not only shines through in their work, but in their writing as well.
This book explores the options mediators have for designing process and what mediators can learn about process from each other by entering into a dialogue of best practice.
Moving from culture to psychology, Thierry Garby focuses on using “emotions as a tool rather than an obstacle” in his latest publication, Agreed! Negotiation/Mediation in the 21st Century. Outlining the difficulties in the practice of mediation, Mr Garby provides readers with new ideas and perspectives on how to more effectively manage parties’ feelings when negotiating or resolving disputes of all kinds. “Emotions are the key to problem-solving…if you cannot deal with them, no solution can be found; if you can, the conflict can either disappear or be easily resolved,” he said. Mr Garby’s 30 years of experience is clearly demonstrated as he reveals what really happens when principles are put into practice and procedure. This publication is available in both English and French from the ICC Knowledge 2 GO.
Emotions are the key to problem-solving…if you cannot deal with them, no solution can be found; if you can, the conflict can either disappear or be easily resolved.
Whether an inspiring or seasoned practitioner, each publication makes for an informative read and would be an excellent addition to any library.
To learn more about these publications, please visit the ICC Knowledge 2 GO.