AI Strategy and Implementation Lead – Transformation Office (consultant)

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.

We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.

The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.

We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity and expertise.

We are looking for an experienced and dynamic AI Strategy and Implementation consultant. If you are a seasoned AI professional with a proven track record in AI strategy development and implementation, successfully managing complex AI projects, and driving continuous improvement, we invite you to apply and contribute to our mission.

The role

Your role will involve using your legal expertise to shape our AI-driven transformation in ICC’s Dispute Resolution Services (“DRS”; arbitration and other forms of alternative dispute resolution), creating a detailed DRS AI strategy, and aiding in its execution.

You will also be involved in shaping overall ICC AI and data strategy and work with our innovation lab on new AI-powered products and services.

1. Dispute Resolution Services AI strategy and roadmap
   • Analyse the arbitration value chain to identify areas where AI can transform services and enhance value.
   • Develop an AI strategy specifically for arbitration services aligned with ICC’s world leading value proposition in the space of dispute resolution.
   • Develop concrete implementation roadmap with clear prioritisation.

2. Development of an ICC-wide AI strategy
   • Define and help execute the organisation’s AI vision, strategy, and roadmap
   • Build a plan to align AI initiatives with business objectives and key performance indicators (KPIs).

3. New AI-enabled products and services
   • Work with the innovation lab to identify and develop new AI-enabled or AI-supported products and services.
   • Diversification of revenue streams through AI innovation.
   • Utilise data insights for product development and identify opportunities for data monetisation.
   • The market introduction of new AI-driven products and services.

4. AI implementation
   • Lead the implementation of prioritised AI initiatives starting with arbitration initiatives to drive efficiency, innovation and transformation.
   • Establish metrics to measure the success and impact of AI initiatives.
   • Continuously monitor and improve AI models and solutions.
   • Ensure projects are completed on time, within scope, and on budget.
   • Collaborate with senior executives and stakeholders to ensure alignment and support for AI initiatives.

Requirements

• Bachelor’s degree in Business Administration, Management, Economics, Data Science, or a related field. A Master’s degree (e.g., MBA) or a combination of business, technology, Data Science, or a related field education is preferred.
• Six-year experience minimum in AI strategy and implementation, including leadership roles in AI and (legal) tech projects.
• Technical skills: expertise in AI technologies, data analytics, machine learning and AI model development and deployment.
• Industry expertise: demonstrated experience in arbitration or the legal industry is essential.
• Strategic skills: strong strategic thinking and analytical skills for developing business and AI strategies.
• Stakeholder management: excellent skills in building consensus across organisational levels, including C-suite, and fostering innovation within teams.
• Project management: proven ability to manage complex AI projects, ensuring delivery on time, scope, and budget.
• Innovation: experience with innovation labs in developing AI products and services, driving revenue growth.
• Data strategy: skilled in developing data strategies and leveraging data for business insights.

Terms and conditions 

Estimated start date: As soon as possible

Department: Transformation Office

Location: Paris or anywhere in Europe

Contract type and duration: Consultancy, full time

How to apply: Please send your application to our Talent Acquisition team at icctransform.applications@iccwbo.org and specify “AI Strategy and Implementation Lead” in the subject line of your email.

At ICC, we make business work for everyone, every day, everywhere. 

And when we say “everyone”, we mean it. 

We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone.