Administrative Assistant – ICC Dispute Resolution Services (São Paulo)

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are currently recruiting an Administrative Assistant to join our Dispute Resolution Services team in São Paulo, Brazil. The role will provide administrative and financial support to our arbitration case management and administrative teams, helping to ensure the effective coordination and monitoring of key financial and operational processes. 
 
Your responsibilities will include: 

• Ensuring the effective coordination and monitoring of financial and administrative processes, including appropriate controls and documentation; 
• Maintaining accurate reporting, records and supporting documentation, ensuring compliance and traceability; 
• Supporting the timely and effective delivery of operational activities across the case management and administrative teams; 
• Building effective relationships with internal teams, clients and service providers to facilitate the smooth progression of activities; 
• Providing broader administrative support as requested. 

What we offer  

• A dynamic, collaborative and caring work environment in an international setting.  
• Opportunities to continually learn.  
• The chance to make a meaningful impact.  
• Partial work‑from‑home opportunities.  
• Comprehensive health, dental and life insurance 
• Meal, transport and gym allowance 
   

Ready to join us? 

We would love to hear from you if you: 

• Have at least two years of administrative experience; 
• Are well organised, detail-oriented and efficient, and able to work autonomously and take initiative; 
• Have excellent IT skills, including the ability to quickly learn and adapt to new case management platforms and digital tools; 
• Enjoy working in a multicultural team; 
• Possess excellent oral and written English and
• Portuguese skills. Knowledge of another language, such as Spanish, is a plus. 

Estimated start date: October 2026  
Department: ICC Dispute Resolution Services 
Location: São Paulo, Brazil 
Contract type and duration: Permanent contract, full time. 

 
 
At ICC, we make business work for everyone, every day, everywhere, and when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone.