COVID-19 Business Continuity Guide

A high-level, practical guide for businesses based around four ICC key principles: Plan, Adapt, Monitor and Assess (PAMA).

Foreword from ICC Secretary General John W.H. Denton AO

The coronavirus (COVID-19) pandemic outbreak is impacting businesses all over the world. Whether your operations are already greatly affected, or the impacts are yet to be felt, a business continuity plan is essential to ensure you can be as resilient as possible in this global health crisis.

It is understandable to feel overwhelmed by the health and economic challenges posed by COVID-19. But we must focus on those things we can control. Preparedness is a critical factor in determining the likelihood your business will remain afloat. If you have not done so already, it is imperative that you put a plan in place to maintain business continuity.

This document serves as a high-level guide to business continuity to assist your business in weathering COVID-19, based around four key principles: Plan, Adapt, Monitor and Assess (PAMA).

I invite you to reach out to your local chamber of commerce and trade association for advice more tailored to your region and sector. Please also review government websites for business support schemes as they are progressively rolled out.

These are challenging times, but with preparedness, pragmatism and determination, we will prevail.

John W.H. Denton AO
Secretary General, International Chamber of Commerce

Contents of the COVID-19 Business Continuity Guide:

ICC Principles of COVID-19 Pandemic Preparation: (PAMA)

  • Plan
  • Adapt
  • Monitor
  • Assess

Sample Business Continuity Scenario Analysis: Coronavirus COVID-19
Template Business Unit Continuity Analysis

The guide is available now in Arabic, Chinese, French, Russian and Spanish. Click “Get the Document” to choose your language preference.


Approximate document reading time: 13 minutes

Share This