Chambers New Norm: Adapting to Business Needs Report 2020

Dubai Chamber of Commerce & Industry with the support of ICC’s World Chambers Federation (WCF) has released a report on the preparedness of chambers of commerce to adapt their services in the face of COVID-19.

The research summarised in this report sits as part of the 2021 Strategy Road Map laid out by the International Chamber of Commerce’s World Chambers Federation (ICC WCF).

The Road Map highlights a number of key priorities for the WCF. These include greater alignment with the ICC, strengthening the brand of the WCF and chambers of commerce globally, and promoting better networking, knowledge sharing and innovation between chambers.

To address these priorities, the WCF outlined four initiatives on alignment, chamber’s brands, “Chamber 4.0”, and Chamber Connect. This report sits within the last of those, Chamber Connect, focused on improving global chambers collaboration and networking by creating and improving existing digital and physical platforms.”

This fourth initiative is being led by Cámara de Comercio de Bogotá and many of the insights in this report build on those published earlier this year. To compliment those findings this report will be shared across the chamber network to understand the actions chambers are currently taking in relation to COVID-19, share best practices and better serve the ecosystem, which can be used to highlight potential opportunities for greater collaboration.

The report will further serve to support the development of content for the 12th World Chambers Congress, due to be hosted in Dubai during November 2021.

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