Head of Global DRS Development – ICC Dispute Resolution Services (Paris)
ICC Dispute Resolution Services (‘ICC DRS’) is currently recruiting a Head of Global DRS Development to raise the profile of ICC DRS globally, help acquire new users and expand existing user relationships.
As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.
We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.
The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.
We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity, and expertise.
ICC Dispute Resolution Services (‘ICC DRS’) is currently recruiting a Head of Global DRS Development to raise the profile of ICC DRS globally, help acquire new users and expand existing user relationships. The Head of Global DRS Development will report to the Secretary General of the ICC International Court of Arbitration and Director of ICC DRS and manage the growing DRS team of Regional Directors in Europe, the Americas, the Gulf, Africa and Asia.
The role will be based at the ICC Headquarters in Paris, France.
The role
As part of their main responsibilities, the Global Head of DRS development will:
- Design and implement a strategic plan for the development of ICC Dispute Resolution Services globally
- Define and supervise DRS regional business development strategies
- Develop and execute workplans for all regions ensuring alignment with the annual global business plan
- Implement and coordinate regions’ promotion and development activities in order to enhance cross-regions synergies and best practices sharing
- Lead development-critical projects as determined by the Secretary General of the ICC Court
- Deliver presentations to key players in the legal and business community (including government representatives, in-house counsel and lawyers)
- Respond to queries on ICC Arbitration and ADR in coordination with the Secretariat of the ICC Court and the ICC International Centre for ADR
- Define and on occasion participate in conferences, seminars and workshops with a focus on ICC Arbitration and ADR
- Supervise and monitor the development and coordination of substantive content – craft/build effective conference session content for the regions’ conference and local Arbitration and ADR events
- Speak or otherwise participate at key conferences, seminars and workshops organised by other bodies
- Comply with the reporting requirements to the relevant authorities as and when required
- Determine KPIs to measure regional and overall development progress and achievements
Requirements
- Applicants should be qualified lawyers in international arbitration or experts on business development within the legal environment, with at least 10 years of experience in similar positions
- Candidates must have proven experience in developing, organising and promoting business development or promotion of legal services, ideally dispute resolutions services
- Successful candidates are able to work on managing a P&L and developing offer/service strategies in order to improve the impact and value created by our services
- Candidates must be well organised, have excellent written and oral communication skills and be able to work effectively in a multicultural team
- Experience in multisite or regional management is a must
- Excellent verbal and writing skills in English is required. Fluency in any one or more of French, Spanish, Portuguese, Arabic or Chinese will be considered an advantage.
- Good knowledge of sales processes and tools (CRM)
Terms and conditions
Estimated start date: As soon as possible
Department: Dispute Resolution Services
Location: The role will be based in Paris.
Contract type and duration: CDI (permanent), full time
How to apply: Interested candidates should send the following to Elie Muala, Talent Acquisition Manager, at courtapplications@iccwbo.org and specify “Global Head of DRS Development” in the subject line of their email application
- Cover note (one page maximum) highlighting key skills and experience in line with the candidate’s profile and key competencies
- Professional CV (two pages maximum)
Closing date for applications: 15 March 2024
At ICC, we make business work for everyone, every day, everywhere.
And when we say “everyone”, we mean it.
We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone.
