Digital Resources Officer – ICC Dispute Resolution Services (Paris)

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce (ICC) operates with a core mission to “make business work for everyone, every day, everywhere”. 

We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organisation to the UN climate process – championing the needs of local business in global decision making. 

The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. 

We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity, and expertise.  

ICC Dispute Resolution Services (DRS) has administered more than 28,000 cases in its one-hundred-year history. The DRS Documentation and Research Centre (“the Centre”) manages unique resources and data enabling specialised DRS knowledge management, research and studies. The Centre is hiring a Digital Resources Officer in charge of managing digital and physical resources. The role will be based at ICC Global  Headquarters in Paris. 

The role  

Joining a team of international legal researchers under the supervision of the Documentation and Research Centre Manager, the Digital Resources Officer will:: 

• Collect and organise specific dispute resolution materials (such as digital and physical documents, academic articles, slides, statistical reports, ICC records, etc.) for DRS staff and external users 

• Conduct documentary/statistical research, collaborate with DRS staff where relevant 

• Contribute to DRS projects relating to the Centre  

• Identify and monitor relevant documentary and informational sources (legal publications, databases, etc.) for legal and economic developments 

• Propose content for and format the weekly DRS internal newsletter 

• Catalogue and monitor subscriptions 

• Assist the manager of the Centre with administrative tasks including book orders and database subscriptions 

• Identify potential purchases to grow ICC’s  collection of resources  

• Train and assist DRS staff on effectively using the resources of the Centre  

  

Requirements  

• A relevant degree in documentation or knowledge management 

• Three to five years of experience in knowledge management, ideally within a legal environment 

• Excellent oral and writing skills in both English and French 

• Knowledge of information management tools such as SharePoint and ideally of Jus Mundi and Kluwer databases 

• Familiarity with LegalTech and emerging technologies, including artificial intelligence 

• Respect for confidentiality and ability to manage priorities and to work autonomously 

• Strong sense of team spirit and commitment 

• Service-oriented and eager to work in a multicultural and multilingual environment 

• Responsive with excellent organisation  

Terms and conditions   

Estimated start date: 19 August 2024 

Department: Dispute Resolution Services, Documentation and Research Centre 

Contract type: CDI (permanent), full time  

Geographic location: ICC International Headquarters, Paris  

How to apply:  Interested candidates should send the following to the Talent Acquisition team at court.applications@iccwbo.org and specify “Digital Resources Officer” in the subject line of their email application:  

• Cover note (one page maximum) highlighting key skills and experience in line with the candidate’s profile and key competencies  
• Professional CV (two pages maximum)  

  

Closing date for applications:  24 July 2024  

  

At ICC, we make business work for everyone, every day, everywhere. 

And when we say “everyone”, we mean it. 

We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.