National Committees and Membership Data Coordinator M/F

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

We are currently recruiting a National Committees and Membership Data Coordinator to manage the membership data for ICC's global network and our intranet platform for ICC national committees worldwide.

Your responsibilities will include:

Membership data management and governance

• Maintaining the quality, integrity and consistency of national committees and membership data across ICC systems.
• Coordinating updates and data submissions from national committees worldwide.
•  Implementing data validation processes and contribute to strengthening ICC’s data governance framework.
• Supporting the development and improvement of workflows related to membership data management.

Digital platforms and data systems

• Supporting the management and evolution of the digital platform used for national committees collaboration and membership data.
• Monitoring data synchronisation processes between systems and improving interoperability and data consistency.
• Coordinating with IT and external providers on system enhancements and technical developments.
   

Data analysis and reporting

• Developing and maintaining dashboards and analytical reports related to national committee membership and engagement.
• Producing data visualisations and reporting tools to support internal teams and decision-making.
• Analysing membership trends and supporting strategic insights related to the network.
   

Project coordination

• Supporting the implementation of projects related to the development of ICC’s membership data infrastructure and digital platform.
• Coordinating with the Information Systems department, Transformation Office and external providers to deliver data-related initiatives.
• Documenting processes, workflows and requirements related to membership data systems.
• Contributing to testing and deployment of new features and improvements.
   

National committees engagement and communication

• Serving as a key contact for national committees membership data and digital tools.
• Supporting the onboarding of users and organising training sessions as needed.
• Preparing guidelines and documentation to support the use of ICC platforms.
• Coordinating the monthly newsletter, which includes updates on tools, initiatives, and relevant information for the network.
   

What we offer 

• A dynamic, collaborative and caring work environment in an international setting.
• Opportunities to continually learn.
• The chance to make a meaningful impact.
• Partial work‑from‑home opportunities. 

We would love to hear from you if you:

• Have a bachelor's or master’s degree in data management, information systems, business analytics, project management or similar;
• Have a minimum of three years’ experience in project management and/or coordination and working with data management, data analysis, and/or data governance;
• Possess excellent computer skills (Microsoft Office) and are comfortable with data visualisation tools such as Power BI.;
• Have prior experience working with CRM software (e.g., Salesforce, HubSpot, etc.) and content management systems (e.g., WordPress, Drupal, etc.);
• Can translate business needs into technical requirements in coordination with IT and external providers;
• Have exceptional organisation skills, thorough attention to detail, and can work autonomously;
• Are curious, adaptable, and solution oriented;
• Are a team player who is culturally sensitive and can communicate with technical and non-technical audiences;
• Are fluent in English and French (oral and written). Another language would be an asset.
   

Terms and conditions 

Estimated start date: As soon as possible
Department: Global Partnerships and Development
Location: ICC International Headquarters, Paris
Contract type and duration: Permanent contract (CDI), full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.