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Claimants are free to determine the form of the Request, provided that Article 4 of the Rules  is respected. There is no required or model form and in practice Requests come in numerous styles and formats. Via ICC Case Connect powered by Opus 2 (“ICC Case Connect”), you are invited to (i) complete information regarding your Request and (ii) upload your Request and any supporting annexes. If you submit information via ICC Case Connect without uploading a Request as a stand-alone document (under the section “general information and documents”), you will not have supplied the necessary information to comply with Article 4 of the Rules or to allow the registration as an ICC arbitration proceeding.

If you are filing your Request on or after 1 June 2026 only please refer to the 2026 Rules. Particularly, pursuant to Articles 12(5) and (6), to assist the prospective arbitrator(s) in complying with their disclosure obligations, together with the Request, Claimants shall also submit:

• a list of persons and entitles which they believe the prospective arbitrator(s) should consider and the reason for such consideration; and
• the existence and identity of any non-party that has entered into an arrangement for the funding of claims or defences and under which it has an economic interest in the outcome of the arbitration.

Parties are encouraged to file their Requests electronically using ICC Case Connect. Via the Request form, Claimants will be invited to supply key information in relation to their Request, and to upload their Request and any relevant annexes. Before submitting, you can save a filing and return to it later; however, any filing that remains inactive for 15 days will be deleted from ICC Case Connect.

Alternatively, parties may also submit by email at this address or in hard copy at any of the offices of the Secretariat listed here (Article 4(1) of the Rules). It is not possible to file a Request with an ICC National Committee.  

Launched in October 2022, ICC Case Connect is ICC’s digital case management platform connecting parties, arbitral tribunals and the ICC Secretariat. ICC Case Connect facilitates communication and document-sharing and offers a secure, dedicated, online space in which all case documents and information are centralised and easily accessible to all case users. 

The ICC Case Connect Terms and Conditions can be downloaded here.

Cases registered as of October 2022 will benefit from ICC Case Connect. Parties and arbitral tribunals are encouraged to make use of the ICC Case Connect environment, although they are able to determine the extent to which they do so. For cases registered as of October 2022, the ICC Secretariat will communicate principally via ICC Case Connect. Therefore case users should envisage that some interaction with the platform will be necessary.  

ICC Case Connect is available at no additional charge for ICC arbitrations.

ICC Case Connect is intended for new cases only. However, for cases registered before October 2022 (i) in which the case file has not yet been transferred to the arbitral tribunal, (ii) in which all participating parties to the arbitration agree to its usage and/ or (iii) where use of the platform will provide a clear benefit to the proceedings, some exceptions may be envisaged. Feasibility will be assessed on a case-by-case basis. Contact your case management team to find out more.

Claimant(s)’ representatives may designate any member of personnel, including administrative or support staff, to create an ICC Case Connect account, complete the form and upload the Request.

The person completing the Request form on behalf of Claimant(s) will be invited to complete a limited number of fields pertaining to the arbitration and to upload the Request and its annexes. Various fields are optional (intended to facilitate processing and analysis by the Secretariat) and may therefore be left blank. Once the Request has been submitted, the person completing form can download a report of the information and documents provided to the Secretariat. To amend or supplement the information or documents, Claimant(s) are invited to contact the dedicated registry team of the Secretariat.

Via the section relating to the Claimant(s), the person filling out the information will be asked to stipulate all persons representing Claimant(s). It is important to include in this sections all persons to whom case correspondence should be notified.

Pursuant to the Rules, Requests are only notified by the ICC Secretariat once the filing fee is duly received.

Claimants should specify via the request form whether they request the Respondent(s) to be notified electronically or whether hard copies have been dispatched to the ICC Secretariat for delivery against receipt, registered post or courier.

If the Claimants request electronic notification of the Request, the Request will be notified via email.

If Claimants request notification of the Request by delivery against receipt, registered post or courier, the Request and attached documents must be supplied in as many copies as there are Respondents. For cases filed via ICC Case Connect, it is not necessary to send additional hard copies for the ICC Secretariat and each arbitrator.

Hard copies shall be submitted to any of the offices of the Secretariat specified here.

The date of the commencement of the arbitration is the date on which the Request is received by the Secretariat, either by electronic submission or upon receipt of hard copies.   

In accordance with Article 1(1) of Appendix III, each Request must be accompanied by a non-refundable filing fee of US$5,000.

Before proceeding to payment, Claimant parties should consult the Explanatory Note on VAT Applicable on ICC Administrative Expenses to verify whether French value-added tax (“VAT”) will be payable on their ICC administrative expenses. When VAT is applicable (e.g., for Claimant parties established in France) a non-refundable filing fee of US$6,000 is requested.

Pursuant to the Note to Parties and Arbitral Tribunals on ICC Compliance, under certain circumstances Claimant parties may be requested to pay the filing fee in Euros.

Claimants are invited to transmit proof of filing fee payment to the ICC Secretariat along with their Request. The filing fee payment should originate from the party to the case or, if payment is made by a third party on behalf of the Claimant(s), clarification of the legal relationship with the Claimant(s) and proof that this entity is entitled to make payments on behalf of the Claimant(s) must also be provided along with the Request.   

Please note that if the bank considers the clarification and corresponding documentation unsatisfactory pursuant to its legal obligations under French law, the payment received by ICC may be delayed, cancelled, or rejected.

The Secretary General may assign the arbitration to the Secretariat’s office in São Paulo in accordance with the Note on the Functioning of the Brazilian Office of the Secretariat of the Court. The filing fee for arbitrations administered by the São Paulo office will be fixed in Brazilian Reais. Arbitrations that may fall within the scope above should refrain from making any payment to the ICC until instructed by the Secretariat to do so. 

ThThe ICC Arbitration Rules offer a procedure for parties to seek urgent temporary relief to their dispute. This procedure offers a short-term solution for parties that are unable to wait for the constitution of an Arbitral Tribunal.   

Send your emergency arbitrator application by email.   

Understand the relevant provisions of the ICC Rules or learn more about how to request an emergency arbitration. For information or support from the Secretariat, contact any office of the ICC Secretariat.   

ICC is bound to operate in conformity with applicable sanctions regulations, such as those imposed by the United Nations, European Union and Office of Foreign Assets Control. If parties have reasonable doubt that a sanctions regime is applicable to their Request, they must inform ICC in advance prior to submitting any such Request and prior to paying the respective filing fee. In such case, please contact compliance@iccwbo.org. 

Compliance information regarding administrative measures taken during proceedings administered by the ICC International Court of Arbitration® and International Centre for ADR can be found in the Note to Parties and Arbitral Tribunals on ICC Compliance. 

Parties can make payment by bank transfer or by credit card as part of their filing via the ICC Case Connect E-filing platform. By clicking “Make bank transfer” on the ICC Case Connect E-filing platform, you can access ICC bank details or receive bespoke details of the required method of payment for your case.  

Please contact us at arb@iccwbo.org. Include any details you can provide on the nature and urgency of your enquiry, as well as your preferred means of contact. This will help the ICC Secretariat get back to you as quickly and effectively as possible. 

For technical support with Case Connect, email our dedicated ICC Case Connect helpdesk.