Internet connectivity underpins global business growth and social inclusion, yet well over two billion people remain offline. ICC champions meaningful connectivity and an open, secure, stable and resilient Internet.
Widespread, resilient Internet connectivity drives business growth.
The Internet enables people and businesses to learn, trade, communicate and access essential services.
Yet well over two billion people remain offline and many more lack the quality of access needed to participate fully in the digital economy.
At the same time, fragmented national approaches and unilateral decision-making risk undermining the global reach of the Internet, increasing business costs and slowing innovation.
At ICC, we advocate for an open, secure, stable and inclusive Internet, underpinned by meaningful connectivity and strengthened through multistakeholder governance.
We believe that policy decisions affecting the Internet are most effective when governments, business, the technical community and civil society work together.
Through ICC’s Business Action to Support the Information Society (BASIS) initiative, we bring the practical expertise of global business into key Internet governance processes – including the World Summit on the Information Society (WSIS) and the Internet Governance Forum (IGF).
Our engagement helps shape policies that preserve a single, global Internet and expand access so the digital economy can drive inclusive development for everyone, everywhere.
The Internet has become a foundation for social and economic progress. Yet billions remain unconnected. Infrastructure expansion alone will not close this gap. Achieving universal meaningful connectivity demands pairing infrastructure investments with policies that make adoption and full participation in the digital economy possible – from affordable access and digital skills to content that reflects local needs. Without these conditions, communities remain locked out from accessing forms of education, healthcare, commerce and public services, and the promise of digitalisation to advance global goals falls short. Governments must prioritise strategies that integrate infrastructure expansion with adoption measures, ensuring that connectivity delivers inclusion and growth for everyone.
Achieving meaningful connectivity depends on frameworks that create the enabling conditions for investment and innovation across the digital value chain. Light-touch, evidence-based and pro-competition regulation reduces barriers to entry, strengthens trust and encourages new market players.
Effective spectrum management and predictable, interoperable rules support network expansion, and the emergence of innovative business models and services. By lowering adoption barriers and ensuring open, competitive markets, enabling policy environments provide the certainty and incentives needed to mobilise both public and private investment at scale. These frameworks ensure that digital technologies can deliver long-term benefits for societies, businesses and economies worldwide.
A multistakeholder governance model is the cornerstone of effective Internet governance and digital policy development. When governments, business, technical experts, civil society and the academic community work together, they bring the diversity of expertise needed to shape effective and future-proof digital policy. This collaborative approach underpins progress on expanding meaningful connectivity, safeguarding a globally connected and unfragmented Internet, enabling trusted cross-border data flows, strengthening cybersecurity, tackling cybercrime and advancing responsible AI development.
Internet Governance Forum
The Internet Governance Forum (IGF) is recognised as one of the key outcomes of the World Summit on the Information Society (WSIS) – a two-phase United Nations summit in 2003 and 2005 that established a shared global vision for an inclusive, people-centred information society.
ICC convened the private sector for the Summit and continues to be the voice of global business in all its follow-up processes, including the IGF, where we advocate to:
expand connectivity and ensure meaningful access for everyone;
promote a globally connected, stable, unfragmented Internet;
enable data free flows with trust to support a truly global digital economy;
increase efforts to strengthen cybersecurity and fight cybercrime; and
foster the development of trustworthy artificial intelligence for good.
IGF 2025 Newcomers Guide
This guide will support your participation as a business newcomer at the Internet Governance Forum 2025.
A IA possui um enorme potencial para acelerar a prosperidade e o desenvolvimento económicos. No entanto, com cerca de um terço da população mundial ainda sem acesso à Internet, os seus benefícios correm o risco de ser distribuídos de forma desigual. Este documento de orientação política apresenta os alicerces práticos para uma IA inclusiva, o papel e a responsabilidade dos governos e das empresas, bem como as medidas políticas recomendadas para promover o desenvolvimento e a adoção inclusivos.
Numa era caracterizada pela interconectividade digital, a proteção das infraestruturas críticas e dos serviços essenciais tornou-se fundamental. Este documento analisa em profundidade as complexidades desta tarefa crítica e apresenta recomendações práticas, bem como uma abordagem holística para fazer face às ameaças cibernéticas em constante evolução. Centra-se, em particular, em encontrar o equilíbrio adequado entre a regulamentação e os controlos sustentáveis, apoiados tanto pelas ações voluntárias do setor privado como por medidas decisivas por parte dos governos.
Digital tools and technologies play a crucial role in boosting trade for micro-, small-, and medium-sized enterprises (MSMEs) in Latin America, reveals a new ICC report.
Em resposta ao convite à apresentação de contribuições da Comissão Europeia, a ICC reconhece o potencial impacto da inteligência artificial (IA) generativa e dos mundos virtuais na concorrência e na inovação na economia digital e salienta a necessidade de instrumentos políticos adequados para dar resposta às preocupações sociais e éticas.
Given the destructive consequences of successfully executed cyberthreats on a global scale, it is imperative for the international community to come together and take concrete action to halt the growing worldwide trend of cyberthreats. To effectively put existing agreed norms and international law into operation, common goals, supported by a concrete framework for national implementation are necessary. This is why we need shared goals for cyber action; an actionable, collaboratively drafted and agreed agenda to increase the security of the digital economy to drive inclusive development.
Explore o poder transformador dos dados não pessoais neste relatório. Compreenda como os dados não pessoais desempenham um papel crucial na resposta aos desafios globais e descubra como estes geram impactos sociais positivos. Desde o acompanhamento de surtos de doenças até ao reforço da cibersegurança transfronteiriça, o relatório descreve o panorama dos benefícios dos dados não pessoais, ao mesmo tempo que destaca os desafios que impedem a plena realização do seu potencial. Defende uma abordagem equilibrada e direcionada aos dados transfronteiriços, promovendo o bem-estar económico e social.
This guide from the International Chamber of Commerce (ICC) and the University of Vienna aims to introduce micro-, small- and medium-sized enterprises (MSMEs) to key concepts of the data economy and provide a concrete methodology and best practices to properly leverage data and play a more active role in the data economy.
The International Chamber of Commerce (ICC) and Google have partnered to research digital exports of micro, small and medium-sized enterprises (MSMEs) in Southeast Asia to inform policy discussions and develop tailored training programmes to upskill and empower MSMEs in the region.
A falta de confiança nos fluxos transfronteiriços de dados gera incerteza, o que pode desencorajar a participação de indivíduos, empresas e até mesmo governos na economia digital global. Sem parâmetros e regras claras sobre o acesso governamental aos dados pessoais, incluindo o acesso além das fronteiras internacionais, a incerteza jurídica persistirá, levando provavelmente à proliferação de medidas de localização de dados, que afetam negativamente a economia digital global. Alcançar um consenso sobre princípios comuns para o acesso governamental fiável aos dados pessoais detidos pelo setor privado apoiará a transferência de dados entre jurisdições por entidades comerciais e resultará em impactos económicos e sociais positivos.
ICC has welcomed the adoption, by consensus, of the outcome document of the 20-year review of the World Summit on the Information Society. The document sets out the United Nation’s approach on global digital cooperation. ICC has called on governments and stakeholders to work on establishing policy environments that are open and interoperable, and can support investment and innovation in digitalisation.
The Internet Governance Forum is the only global forum hosting open and inclusive discussions on Internet governance and digital policies. For 19 editions, ICC has mobilised business representatives from across the globe to participate in the forum and was in Riyadh from 15-19 December driving input from business to co-shape the future of the Internet for the benefit of all.
A steady rise in the adoption of electronic Bills of Lading (eBL) has been revealed by the results of a 2024 global survey by the International Chamber of Commerce (ICC) and other FIT Alliance co-founders BIMCO, DCSA, FIATA and SWIFT. Conducted in partnership with the HKUST Li & Fung Supply Chain Institute and the Boston […]
ICC Secretary General John W.H. Denton AO provided insights into the developments emerging from the World Trade Organization’s (WTO) Ministerial Meeting (MC13) in Abu Dhabi.
In a significant move to bolster global cybersecurity efforts, ICC has officially endorsed the Accra Call for Cyber Resilient Development, announced today. The endorsement comes as part of the ongoing Global Conference on Cyber Capacity Building. The conference aims to address the urgent need for enhanced capacity to anticipate and withstand cyberthreats, and maintain trust in the use of digital technologies as central to sustainable development worldwide.
A ICC, através da sua iniciativa «Business Action to Support the Information Society» (ICC BASIS), representou a voz das empresas globais no 18.º Fórum de Governança da Internet (IGF), em Quioto, no Japão, defendendo uma Internet aberta, interligada, interoperável e não fragmentada.
The 18th Internet Governance Forum (IGF) will be held in Kyoto, Japan from 8-12 October focusing on the development of an open Internet that leaves no-one behind.
Ministers of OECD countries responsible for digital economy policy today adopted a ground-breaking Declaration on Government Access to Personal Data Held by Private Sector Entities.
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