12 Jun 17

Equal Access to Information & Justice Online Dispute Resolution

Paris, • English

The ICC International Court of Arbitration, in partnership with NTCDR, and GPC, is organizing the 17th ODR Conference “Equal Access to Information & Justice – Online Dispute Resolution” to be held in Paris, France on 12-13 June 2017.


Online Dispute Resolution (‘ODR’) refers to the use of technology to support the settlement of civil and commercial disputes. Platforms appeared two decades ago offering a plethora of online processes for different types of disputes. ODR has grown exponentially and offers unique features for handling millions of disputes annually and has the potential to significantly increase access to justice across all legal jurisdictions.

One of the objectives of the conference is to demystify ODR and to explain why and how it offers increased access to information and justice, a great value in all societies and of particular importance in emerging economies, conflict zones and remote places where individuals do not even have the benefit of judiciaries to resolve their disputes. The conference will explore innovative applications of information communications technology that are playing a valuable role in promoting access to justice.

ODR 2017 will demonstrate how online programmes may be implemented to benefit the administration of dispute resolution, and the direct benefits to our civil, societal and commercial life in general. The ultimate results are the benefits that individuals, societies, businesses and courts draw from facilitated resolution of disputes and avoidance of bureaucracy.

Purpose of the event:

  • Clarify the benefits of information and communication technology as a tool for promoting increased access to information and justice
  • Inform and familiarise participants with dispute resolution mechanisms using information and communication technology
  • Encourage the organisation of sustainable projects to educate populations particularly in emerging economies about access to justice and the possibility of resolving disputes online
  • Gather stakeholders particularly those in France, involved or interested in online dispute resolution
  • Offer opportunities for ODR providers, including providers in France, to present their platforms ex. e-Just (France), AnOliveBranch (Ireland), Modria (USA)
  • Familiarise the participants with the value and benefits of online dispute resolution platforms and programmes and demonstrate what can be achieved concretely through such platforms
  • Take stock of pilot projects, platforms and initiatives undertaken in France and worldwide, by organisations, tribunals, providers, schools and commercial entities
  • Exchange views about the ethics and future of ODR

Who should attend?

  • Legal and dispute resolution communities including Judiciary and academics
  • Corporation representatives
  • Dispute resolution institutions
  • Dispute resolution providers
  • EU, national and state governmental departments in charge of consumer disputes programmes
  • Start-ups as well as established global companies
  • Academics and researchers
  • IT schools and schools with pilot projects
  • Non-governmental organisations
  •  Any person interested by ODR


Monday 12 June 2017
9:00-09:30Registration and welcome breakfast
09:30-10:00Welcome address by the conference partners

Frank La Rue, Assistant Director-General for Communication and Information, UNESCO

Alexis Mourre, President of the ICC International Court of Arbitration, ICC

Diana Paraguacuto, Partner, NGO Jung & Partners, GPC Paris organiser

Ethan Katsh, Professor and Director, National Center for Technology and Dispute Resolution (NCTDR)

Mirèze Philippe, Special Counsel, ICC International Court of Arbitration, organiser of the conference

10:00-10:30Keynote Speakers

Kirsty Brimelow QC: Mediation in Conflict Zones

Sanjana Hattotuwa: Applying ICTs to Foster Access to Justice and Peace (by skype)

10:30-11:30Promoting the use of ICTs in the face of injustice, violence, discrimination & denial human rights

Chair: Kirsty Brimelow QC

Panelists: Alberto Elisavetsky, Frank Fowlie, Petros Zourdoumis

Synopsis: Persons around the globe have increasing access to ICT through phones and mobile devices. The panel will explore how this can be translated into opportunities to reduce injustice.

11:30-12:30:Why are certain courts living the ODR revolution and what will it take to get the courts and the legal profession to engage?

Chair: Clare Galloway QC

Panelists: Salaheddine Al-Bashir, Louis Degos, Willy Mutunga, Dory Reiling (by skype)

Synopsis: In recent years, there have been notable achievements in courts using ODR, such as in Singapore, Korea, the Netherlands, and ambitious planning for online courts in the UK. In other countries, including the United States, progress has been slow. The panel will try to identify ways in which change can be accelerated.

12:30-13:30 Buffet lunch
13:30-14:30Corporate in-house legal process innovation to default ODR policies and practices

Chair and panelist: Mohamed Abdel Wahab

Panelists: Sana Belaïd, Karl Hennessee, Cathy Liu

Synopsis: In-house counsel in several industries have been experimenting with ODR. The panel will explore how ODR can accelerate and improve dispute resolution processes.

14:30-15:30Government and public-sector platforms in civil conflicts

Chair and panelist: Fabien Gélinas

Panelists: Fernando Sérgio Tenório de Amorim, MJ Cartwright, Graham Ross

Synopsis: The panel will demonstrate how platforms can be used mainly in state courts and explore the successes and challenges of government sponsored ODR in various contexts.

15:30-16:00Coffee Break
16:00-17:00:Consumer and civil disputes: do the existing systems offer means of free access to justice or access at low-cost?

Chair and panelist: Vikki Rogers

Panelists: Pablo Cortés, Maria Mercedes Albornoz, Vincent Tilman

Synopsis: The EU ODR regulation is an important step forward in the protection of consumers. The panel will review the implementation and relevance for C2C and B2C in the EU and elsewhere. Some jurisdictions offer access to justice in civil disputes. The panel will demonstrate how access to justice online is possible.

17:00-18:00Technology used by dispute resolution organisations

Chair and panelist: Benjamin Davis

Panelists: Mark Appel, Stefano Azzali, Vladimir Khvalei, Mirèze Philippe

Synopsis: Few traditional dispute resolution providers have implemented platforms to administer dispute resolution cases. What has been the experience so far and what suggestions for the future?

18:00-20:00Cocktail reception
Tuesday 13 June 2017
09:30-10:30Ethics and ODR systems design

Chair and panelist: Leah Wing

Panelists: Carrie Menkel-Meadow, Nancy Welsh, Allan Barsky

Synopsis: Should algorithms be impacting or deciding outcomes? Should software developers be gatekeepers to access to justice? Is it possible to program away bias? The panelists will explore ethical principles and standards for ODR, ADR, and Artificial Intelligence illustrating challenges that remain for the field and opportunities they provide for enhancing access to justice through ODR.

10:30-11:30:Artificial intelligence & expert systems in ODR, predictive justice, data collection & analysis, Data protection, privacy, cyber security

Chair and panelist: Catherine Rogers

Panelists: Jérôme Dupré, Debi Slate, Eric Barbry

Synopsis: Advanced software-supported learning and decision-making systems are appearing. How are they changing the early ODR view of technology as the “Fourth Party”? Will the algorithms of predictive justice impact the outcome of disputes? ODR faces many of the same issues of data protection, privacy and secure communications that other online services face. How should the ODR field respond?

11:30-12:30Governing the field of ODR, standards, practices

Chair and panelist: Daniel Rainey

Panelists: Brian Hutchinson, David Larson, Morenike Obi-Farinde

Synopsis: ODR is an emerging field in which issues of standards are becoming one of the focus of attention. What these standards should be and how they might differ with the ethics of the ADR field will be discussed.

12:30-13:30:Buffet lunch
13:30-14:30:Online dispute resolution platforms, providers and mechanisms

Chair and panelist: Jeff Aresty

Panelists: Liam Moore, Colin Rule, Rosa Taban, Jin Ho Verdonshot

Synopsis: This panel will demonstrate a variety of platforms currently in use.


14:30-15:30Challenges facing ODR and future application of ODR

Chair and panelist: Andy Lee

Panelists: Gillian Carmichael Lemaire, Erik Schäfer, Aura Esther Vilalta

Synopsis: ODR has ambitious goals, e.g. improve access to justice and impact the global community. It also faces resistance from established institutions and approaches. How can these obstacles be overcome?

15:30-16:00Coffee Break
16:00-17:00:A discussion of three new books on ODR

Chair and panelist: Ethan Katsh

Panelists: Ian MacDuff, Orna Rabinovich, Colin Rule, Amy Schmitz

Synopsis: 2016 and 2017 has seen the publication of several noteworthy books about ODR. In this session, the authors will explain their goals and will engage the audience in the range of issues present in the books.

17:00-18:00:Lightening rounds on evolution or revolution and pilot projects in ODR

Chair: Mirèze Philippe

Panelists: Jaime Arellano, Paul Cohen, Michael Denis, Liz Kieth, Suman Kalani, David Lagziel, Marnie Landon, Louis Larret-Chahine, Zbynek Loebl, James Martin, Janet Martinez, Michael Mills, Ken Murphy, Chittu Nagarajan, Marco Nicoli, Joyce Raby, Tresca Rodrigues, Shannon Salter, Thomas Schultz, Irène Sigismondi, Beth Trent, Stefaan Voet (speakers to be confirmed)

Synopsis: This panel will examine innovations and new experiments in ODR.

 Closing remarks

Nada Al-Nashif, Assistant Director-General for Social and Human Sciences, UNESCO

 Wrap-up  by Ethan Katsh and Mirèze Philippe and end of programme


Mohamed Abdel WahabFounding Partner & Head of the International Arbitration and Project Finance Groups, Zulficar & Partners; NCTDR fellow, Egypt
Salaheddine Al-BashirChief Justice in Jordan, Jordan
Maria Mercedes AlbornozResearcher Professor at Center for Research and Teaching in Economics, Centro de Investigación y Docencia Económicas, CIDE, Mexico
Nada Al-NashifAssistant Director-General for Social and Human Sciences, UNESCO, France
Mark AppelArbitrator and Mediator, Malta
Fernando Sérgio Tenório de AmorimProfessor of Law at the Centro Universitario CESMAC, Brazil
Jeff ArestyPresident at Internet Bar Organisation, USA
Eric BarbryLawyer at Alain Bensoussan, France
Allan BarskyProfessor, School of Social Work, Florida Atlantic University, USA
Sana BelaïdSenior Legal Counsel For CISCO, Dubai
Kirsty Brimelow QCHead of International Human Rights at Doughty Street Chambers and Chairwoman of the Bar Human Rights Committee of England and Wales, UK
Gillian Carmichael LemaireLawyer, Arbitrator, Mediator, UK/France
MJ CartwrightMatterhorn, USA
Pablo CortésProfessor of Civil Justice at University of Leicester; Lawyer, Spain
Benjamin DavisProfessor of Law at Toledo University School of Law, USA
Louis DegosManaging Partner at K&L Gates; Président de la Commission Nationale de la Prospective et de l’Innovation du Conseil National des Barreaux, France
Jérôme DupréAnalytics, France
Alberto ElisavetskyFounder and Director of Online Dispute Resolution Latin-American, Argentina
Fabien GelinasCo-founder of the Montreal Cyberjustice Laboratory, Canada
Sanjana HattotuwaSpecial Advisor, ICT4Peace Foundation, Sri Lanka
Karl HennesseeSenior Vice-President, Head of Litigation & Investigations, Airbus Group Legal & Compliance & Chairman – Governing Body ICC, France
Brian HutchinsonAssociate Professor in the School of Law, University College Dublin, Ireland
Ethan KatshDirector and co-founder of NCTDR, USA
Vladimir KhvaleiPartner at Baker McKenzie, Russia
David LarsonProfessor of Law, Mitchell Hamline School of Law, USA
Frank La RueAssistant Director-General Communication and Information, UNESCO, France
Andy LeeExecutive director, Shenzhen Research Center, University of International Business and Economy, China
Cathy LiuGeneral Counsel of China Oil and Foodstuffs Corporation “COFCO”, China
Ian MacDuffProfessor of Law at University of Auckland, New Zealand
Carrie Menkel-MeadowProfessor of Law at University of California Irvine School of Law, USA
Liam MooreFounder and CEO of AnOliveBranch, Ireland
Alexis MourrePresident of the ICC International Court of Arbitration, France
Willy MutungaChief Justice in Kenya, Kenya
Chittu NagarajanCo-founder of Modria.com, and Managing Director of Modria India, India
Morenike Obi-FarindeLawyer at Newton Arbitration, Nigeria
Diana ParaguacutoPartner at Ngo Jung & Partners; Arbitrator; IFCM, CEDR and CMAP accredited Mediator, France
Mirèze PhilippeSpecial Counsel at ICC International Court of Arbitration, France
Orna RabinovichAssociate professor at the Faculty of Law at the University of Haifa, Israël
Daniel RaineyChief of Staff for the National Mediation Board, USA
Dory ReilingSenior Judge at the Amsterdam District Court, The Netherlands
Catherine RogersProfessor of Law at PennState Law; Founder & director of Arbitrator Intelligence, USA
Vikki RogersDirector, Institute of International Commercial Law, Assistant Dean for Online Programs, USA
Graham RossFounder and President of TheMediationRoom.com, UK
Colin RuleChairman and COO of Modria.Com, USA
Debi SlatePresident & Co-Founder at Dispute Resolution Data, USA
Erik SchäferPartner at Cohausz & Florack, Germany
Amy SchmitzProfessor of Law at University of Missouri, USA
Rosa TabanChief Legal Officer at e-Just, France
Vincent TilmanManager at Belgian Ombudsman for the Retail, Belgium
Jin Ho VerdonshotSenior Manager Online Legal Services at DAS, The Netherlands
Aura Esther VilaltaSenior Lecturer at Faculty of Law, Open University of Catalonia, Spain
Leah WingProfessor University of Massachusetts and NCTDR co-director, USA
Petros ZourdoumisFounder ODReurope, General Director ADR point, Greece

Logistical notes

125 avenue de Suffren
Paris, France

Sponsorship Opportunities

An opportunity for every marketing goal

Sponsoring an ICC conference offers an ideal opportunity to promote your firm or organization. Sponsors receive maximum visibility during the promotional phase, onsite and also following the Conference. Ensure that you are visible at this very important event on Online Dispute Resolution and access to justice. As a truly global organization, we have a global audience. This Conference will be promoted through ICC targeted opt-in database of over 50,000 professionals.

ICC offers many ways to sponsor this conference:

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Tailor-made packages are available to suit your needs.

Ask us about other events in the arbitration field available for sponsorship in 2017.


For further information, please contact

  • Céline Unwin Germond
  • (+33) 1 49 53 30 41