Equal Access to Information and Justice Online Dispute Resolution

Paris, France, • English

The ICC International Court of Arbitration, in partnership with NTCDR, and GPC, is organizing the 17th ODR Conference “Equal Access to Information & Justice – Online Dispute Resolution” to be held in Paris, France on 12-13 June 2017.


Online Dispute Resolution (‘ODR’) refers to the use of technology to support the settlement of civil and commercial disputes. Platforms appeared two decades ago offering a plethora of online processes for different types of disputes. ODR has grown exponentially and offers unique features for handling millions of disputes annually and has the potential to significantly increase access to justice across all legal jurisdictions.

One of the objectives of the conference is to demystify ODR and to explain why and how it offers increased access to information and justice, a great value in all societies and of particular importance in emerging economies, conflict zones and remote places where individuals do not even have the benefit of judiciaries to resolve their disputes. The conference will explore innovative applications of information communications technology that are playing a valuable role in promoting access to justice.

ODR 2017 is a must-attend event. It will demonstrate how online programmes may be implemented to benefit the administration of dispute resolution, and the direct benefits to our civil, societal and commercial life in general. The ultimate results are the benefits that individuals, societies, businesses and courts draw from facilitated resolution of disputes and avoidance of bureaucracy.

This conference is organized in partnership with the Global Pound ConferenceShaping the Future of Dispute Resolution & Improving Access to Justice”, which will be held in in Paris on 26 April 2017.

Both ODR and GPC conferences are must-attend events as they will address inter-related issues on the future of dispute resolution.

Purpose of the event:

  • Clarify the benefits of information and communication technology as a tool for promoting increased access to information and justice
  • Inform and familiarise participants with dispute resolution mechanisms using information and communication technology
  • Encourage the organisation of sustainable projects to educate populations particularly in emerging economies about access to justice and the possibility of resolving disputes online
  • Gather stakeholders particularly those in France, involved or interested in online dispute resolution
  • Offer opportunities for ODR providers, including providers in France, to present their platforms ex. e-Just (France), AnOliveBranch (Ireland), Modria (USA)
  • Familiarise the participants with the value and benefits of online dispute resolution platforms and programmes and demonstrate what can be achieved concretely through such platforms
  • Take stock of pilot projects, platforms and initiatives undertaken in France and worldwide, by organisations, tribunals, providers, schools and commercial entities
  • Exchange views about the ethics and future of ODR

Who should attend?

  • Legal and dispute resolution communities including Judiciary and academics
  • Corporation representatives
  • Dispute resolution institutions
  • Dispute resolution providers
  • EU, national and state governmental departments in charge of consumer disputes programmes
  • Start-ups as well as established global companies
  • Academics and researchers
  • IT schools and schools with pilot projects
  • Non-governmental organisations
  • Any person interested by ODR


Monday 12 June 2017
09:00-09:30Registration and welcome breakfast
09:30-10:00Welcome address by the conference partners

Alexis Mourre, President of the ICC International Court of Arbitration, ICC

Diana Paraguacuto, Partner, NGO Jung & Partners, GPC Paris organiser

Colin Rule, Chairman and COO of Modria

Mohamed Abdel Wahab, Founding Partner & Head of International Arbitration Zulficar & Partners Law Firm

Ethan Katsh, Professor and Director, National Center for Technology and Dispute Resolution (NCTDR), co-chair of the conference

Mirèze Philippe, Special Counsel, ICC International Court of Arbitration, organiser and co-chair of the conference

10:00-10:30Keynote Speakers

François Zimeray: Has forgiveness a future in digital era?

Sanjana Hattotuwa: Applying ICTs to Foster Access to Justice and Peace (by skype)

10:30-11:30Promoting the use of ICTs in the face of injustice, violence, discrimination & denial of human rightsChair: François Zimeray

Panelists: Petra Butler, Alberto Elisavetsky, Petros Zourdoumis

Synopsis: Persons around the globe have increasing access to ICT through phones and mobile devices. The panel will explore how this can be translated into opportunities to reduce injustice as well as prevent and resolve conflicts.

11:30-12:30Why are certain courts living the ODR revolution and what will it take to get the courts and the legal profession to engage?

Chair: Graham Ross

Panelists: Salaheddine Al-Bashir, Louis Degos, Dory Reiling (by skype)

Synopsis: In recent years, there have been notable achievements in courts using ODR, such as in Singapore, Korea, the Netherlands, and ambitious planning for online courts in the UK. In other countries, including the United States, progress has been slow. The panel will try to identify ways in which change can be accelerated.

12:30-13:30 Buffet lunch
13:30-14:30Corporate in-house legal process innovation to default ODR policies and practices

Chair and panelist: Mohamed Abdel Wahab

Panelists: Sana Belaïd, Alma Forgo, Cathy Liu

Synopsis: In-house counsel in several industries have been experimenting with ODR. The panel will explore how ODR can accelerate and improve dispute resolution processes.

14:30-15:30Government and public-sector platforms in civil conflicts

Chair and panelist: Fabien Gélinas

Panelists: Fernando Sérgio Tenório de Amorim, MJ Cartwright, Kei Nam Tsoi

Synopsis: The panel will demonstrate how platforms can be used mainly in state courts and explore the successes and challenges of government sponsored ODR in various contexts.

15:30-16:00Coffee Break
16:00-17:00Consumer and civil disputes: do the existing systems offer means of free access to justice or access at low-cost?

Chair and panelist: Benjamin Davis

Panelists: María Mercedes Albornoz, Pablo Cortés, Vincent Tilman

Synopsis: The EU ODR regulation is an important step forward in the protection of consumers. The panel will review the implementation and relevance for C2C and B2C in the EU and elsewhere. Some jurisdictions offer access to justice in civil disputes. The panel will demonstrate how access to justice online is possible.

17:00-18:00Technology used by dispute resolution organisations

Chair and panelist: Mark Appel

Panelists: Vladimir Khvalei, Mirèze Philippe, Roberta Regazzoni, Andy Rogers

Synopsis: Few traditional dispute resolution providers have implemented platforms to administer dispute resolution cases. What has been the experience so far and what suggestions for the future?

18:00-20:00Cocktail reception
Tuesday 13 June 2017
09:30-10:30Ethics and ODR systems design

Chair and panelist: Leah Wing

Panelists:  Allan Barsky, Carrie Menkel-Meadow, Nancy Welsh

Synopsis: Should algorithms be impacting or deciding outcomes? Should software developers be gatekeepers to access to justice? Is it possible to program away bias? The panelists will explore ethical principles and standards for ODR, ADR, and Artificial Intelligence illustrating challenges that remain for the field and opportunities they provide for enhancing access to justice through ODR.

10:30-11:30Artificial intelligence expert systems in ODR, predictive justice, data collection & analysis, Data protection, privacy, cyber security

Chair and panelist: Catherine A. Rogers

Panelists:  Eric Barbry, Jérôme Dupré, Debi Slate,

Synopsis: Advanced software-supported learning and decision-making systems are appearing. How are they changing the early ODR view of technology as the “Fourth Party”? Will the algorithms of predictive justice impact the outcome of disputes? ODR faces many of the same issues of data protection, privacy and secure communications that other online services face. How should the ODR field respond?

11:30-12:30Governing the field of ODR, standards, practices

Chair and panelist: Daniel Rainey

Panelists: Brian Hutchinson, David Larson, Tresca Rodrigues

Synopsis: ODR is an emerging field in which issues of standards are becoming one of the focus of attention. What these standards should be and how they might differ with the ethics of the ADR field will be discussed.

12:30-13:30:Buffet lunch
13:30-14:30Online dispute resolution platforms, providers and mechanisms

Chair and panelist: Jeff Aresty

Panelists: Valentine Baudouin, Liam Moore, Colin Rule, Jin Ho Verdonschot

Synopsis: This panel will demonstrate a variety of platforms currently in use.

14:30-15:30Challenges facing ODR and future application of ODR

Chair and panelist: Andy Lee

Panelists: Gillian Carmichael Lemaire, Erik Schäfer, Aura Esther Vilalta

Synopsis: ODR has ambitious goals, e.g. improve access to justice and impact the global community. It also faces resistance from established institutions and approaches. How can these obstacles be overcome?

15:30-16:00Coffee Break
16:00-17:00A discussion of three new books on ODR

Chair and panelist: Ethan Katsh

Panelists: Ian Macduff, Orna Rabinovich-Eini, Colin Rule, Amy J. Schmitz

Synopsis: 2016 and 2017 has seen the publication of several noteworthy books about ODR. In this session, the authors will explain their goals and will engage the audience in the range of issues present in the books.

17:00-18:00Lightening rounds on evolution or revolution and pilot projects in ODR

Chair: Mirèze Philippe

Panelists: Ihab Amro, Darren Gingras, Suman Kalani, Zbynek Loebl, Janet Martinez, Chittu Nagarajan, Rosa Pérez Martell, Joyce Raby, Rosa Taban

Synopsis: This panel will examine innovations and new experiments in ODR.

Wrap-up by Ethan Katsh and Mirèze Philippe and end of programme


Mohamed Abdel WahabProf. of Law, Founding Partner and Head of the International Arbitration, Zulficar & Partners Law Firm, NCTDR Fellow, Egypt
Salaheddine Al-BashirSenior Partner, International Business Legal Associate, Jordan
María Mercedes AlbornozResearcher Professor at Center for Research and Teaching in Economics,  Centro de Investigación y Docencia Económicas, CIDE, Mexico
Fernando Sérgio Tenório de AmorimProfessor of Law at the Centro Universitário CESMAC, Brazil
Mark AppelArbitrator and Mediator, ArbDB Chambers, UK
Jeff ArestyPresident at Internet Bar Organisation, NCTDR Fellow, USA
Eric BarbryLawyer, Head of the Digital Law division at Alain Bensoussan Avocats Lexing, France
Allan BarskyProfessor, School of Social Work, Florida Atlantic University, USA
Valentine BaudouinLawyer and strategic advisor, eJust, France
Sana BelaïdSenior Legal Counsel for CISCO, Dubai, UAE
Kirsty Brimelow QCHead of International Human Rights at Doughty Street Chambers and Chairwoman of the Bar Human Rights Committee of England and Wales, UK
Petra ButlerProfessor at the Victoria University of Wellington School of Law and Co-Director of the Centre for Small States at Queen Mary, University of London
Gillian Carmichael LemaireCarmichael Lemaire Ltd, UK/France
MJ CartwrightCEO of Matterhorn by Court Innovations, USA
Pablo CortésProfessor of Civil Justice at University of Leicester; Lawyer, NCTDR Fellow, Spain
Benjamin DavisProfessor of Law, University of Toledo College of Law, NCTDR Fellow, USA
Louis DegosManaging Partner at K&L Gates; Président de la Commission Nationale de la Prospective et de l’Innovation du Conseil National des Barreaux, France
Jérôme DupréLawyer; Co-Founder of Case Law Analytics and Fast Arbitre, France
Alberto ElisavetskyFounder and Director of ODR Latinoamerica, NCTDR Fellow, Argentina
Alma ForgoHead of Commercial Litigation & Arbitration, Airbus Group, France
Frank FowlieNCTDR Fellow, Switzerland
Clare GallowayService Manager,  HMCTS Reform – Civil Money Claims Project, UK
Fabien GélinasSir William C. Macdonald Chair, McGill University; Co-Founder, Montreal Cyberjustice Laboratory, Canada
Darren GingrasExecutive Director, The Common Sense Divorce, Canada
Sanjana HattotuwaSpecial Advisor, ICT4Peace Foundation, Sri Lanka
Brian HutchinsonAssociate Professor in the School of Law, University College Dublin, NCTDR Fellow, Ireland
Suman KalaniAssistant Professor, Pravin Gandhi College of Law, Mumbai, India
Ethan KatshDirector and Co-Founder of NCTDR, USA
Vladimir KhvaleiPartner at Baker McKenzie,  Vice-President of the ICC Court of Arbitration and Chairman of the Board of the Russian Arbitration Association, Russia
David LarsonProfessor of Law and Senior Fellow, Dispute Resolution Institute, Mitchell | Hamline School of Law, NCTDR Fellow, USA
Andy LeeExecutive Director, Shenzhen Research Center, University of International Business and Economy, China
Cathy LiuGeneral Counsel of China Agri Industries Holding Limited, China
Zbynek LoeblNCTDR Fellow, Czech Republic
Ian MacduffTeaching Fellow, School of Law and Deputy Director, Centre for ICT Law, University of Auckland, New Zealand
Janet MartinezProfessor of Law; Director, Gould Negotiation and Mediation Program; Co-Director, Gould Alternative Dispute Resolution Research Initiative at Stanford Law School, USA
Carrie Menkel-MeadowProfessor of Law at University of California Irvine School of Law, USA
Liam MooreFounder and CEO of AnOliveBranch.com, Ireland
Alexis MourrePresident of the ICC International Court of Arbitration, France
Chittu NagarajanCo-Founder of Modria.com, and Managing Director of Modria India, NCTDR Fellow, India
Diana ParaguacutoPartner at Ngo Jung & Partners; Arbitrator; IFCM, CEDR and CMAP accredited Mediator, France
Rosa Pérez MartellSenior Lecturer at the University of Las Palmas de Gran Canaria, Canary Islands, Spain
Mirèze PhilippeSpecial Counsel at ICC International Court of Arbitration, ArbitralWomen Founding Co-President, NCTDR Fellow, France
Orna Rabinovich-EiniAssociate Professor at the Faculty of Law at the University of Haifa, NCTDR Fellow, Israël
Joyce RabyExecutive Director of the Florida Justice Technology Center, USA
Daniel RaineyChief of Staff for the National Mediation Board, NCTDR Fellow, USA
Roberta RegazzoniOfficer, Camera Arbitrale di Milano, Italy
Dory ReilingSenior Judge at the Amsterdam District Court, The Netherlands
Tresca RodriguesPrincipal Consultant, Moralis Consulting, UK
Andy RogersDirector of Communications, CEDR, UK
Catherine A. RogersProfessor of Law at PennState Law; Founder & Director of Arbitrator Intelligence, USA
Graham RossFounder and President of TheMediationRoom.com, Member of the Civil Justice Council’s ODR Advisory Group and of its ADR Working Party and Head of the European Advisory Board to Modria, NCTDR Fellow, UK
Colin RuleChairman and COO of Modria.Com, NCTDR Fellow, USA
Erik SchäferPartner at Cohausz & Florack, Germany
Amy J. SchmitzProfessor of Law at University of Missouri, USA
Debi SlatePresident & Co-Founder at Dispute Resolution Data, USA
Rosa TabanLecturer at Panthéon Sorbonne Law School and  former VP, Head of Legal at eJust, France
Vincent TilmanManager at Belgian Ombudsman for the Retail, Belgium
Kei Nam TsoiCIO and Arbitrator from ShenZhen Arbitration Commission, Hong Kong
Jin Ho VerdonschotSenior Manager Online Legal Services at DAS Netherlands, NCTDR Fellow, The Netherlands
Aura Esther VilaltaSenior Lecturer at Faculty of Law, Open University of Catalonia, NCTDR Fellow, Spain
Nancy WelshProfessor of Law at PennState Law, USA
Leah WingCo-Director, NCTDR; Senior Lecturer, Legal Studies, University of Massachusetts Amherst, USA
His excellency François ZimerayFrance’s Ambassador to the Kingdom of Denmark, former Ambassador for Human Rights, Denmak
Petros ZourdoumisFounder ODReurope, General Director ADR point, Greece

Logistical notes

Paris Marriott Champs Elysées
70 avenue des Champs Elysées
75008 Paris, France (métro Franklin Roosevelt)

A cocktail will take place on Monday 12 from 6:00 to 8:00 pm

Sponsorship Opportunities

An opportunity for every marketing goal

Sponsoring an ICC conference offers an ideal opportunity to promote your firm or organization. Sponsors receive maximum visibility during the promotional phase, onsite and also following the Conference. Ensure that you are visible at this very important event on Online Dispute Resolution and access to justice. As a truly global organization, we have a global audience. This Conference will be promoted through ICC targeted opt-in database of over 50,000 professionals.

ICC offers many ways to sponsor this conference:

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Promotional material included in participant bagsxxx
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Sponsor support publicized by ICC through event social mediaxxxx
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Tailor-made packages are available to suit your needs.

Ask us about other events in the arbitration field available for sponsorship in 2017.


For further information, please contact

  • Céline Unwin Germond
  • (+33) 1 49 53 30 41