Vacancy with the ICC International Centre for ADR

The ICC International Centre for ADR is currently recruiting a Deputy Manager. The post is based at ICC’s headquarters in Paris.

The International Chamber of Commerce (ICC) is the institutional representative of more than 45 million companies in over 100 countries. ICC’s core mission is to make business work for everyone, every day, everywhere. Through a unique mix of advocacy, solutions and standard setting, we promote international trade, responsible business conduct and a global approach to regulation, in addition to providing market leading dispute resolution services. Our members include many of the world’s leading companies, SMEs, business associations and local chambers of commerce.

As a leading dispute resolution institution, the ICC attracts a growing case load from all over the world. ICC’s International Centre for ADR, administers all cases filed under the ICC Mediation, Expert, Dispute Board and DOCDEX Rules and promotes these services worldwide. The working languages of the team are English and French.

The ICC International Centre for ADR is currently recruiting a Deputy Manager. The post is based at ICC’s headquarters in Paris.

The Deputy Manager will be primarily responsible for:

  • the day-to-day administration of the cases filed with the Centre under the ICC Mediation, Expert, DOCDEX and Dispute Boards Rules,
  • promoting ICC Mediation, Expertise, DOCDEX and Dispute Boards services, including representing ICC at conferences and other events,
  • working on specific projects regarding ICC dispute resolution under the supervision of the Manager of the department,
  • supporting the Case Management Arbitration teams when needed, under the supervision of the DRS Managing Counsel, following a specific training.

The candidate must have a law degree and in-depth know-how of and practical experience in alternative dispute resolution, in particular mediation. Ideally the candidate should have formal legal qualification (i.e. bar exam or equivalent). However, this is not essential if a candidate can demonstrate sufficient legal training and experience in international dispute resolution. He/She must have proven experience working in the legal field and drafting legal texts. Experience in administering dispute resolution procedures and preparing procedural decisions is an advantage. He/She must have proven experience speaking in public and presenting complex issues in English and French. Ideally, the candidate has proven experience in the organization of international events, such as conferences and trainings, including strategic development. Training as mediator is an advantage.

The candidate must be very well organized, have excellent written and oral communication skills as well as good computer skills, be able to work independently, have a proven ability to work under high pressure, have a very good attitude towards teamwork and have strong organizational skills. Oral and written English at native level and very good French is essential. Fluency in Spanish will be an advantage.

Preference will be given to those candidates who have worked in an international environment. Applicants should specify whether they possess the necessary French working papers.

The Deputy Manager will report directly to the Manager of the ICC International Centre for ADR.

Terms and conditions

Estimated start date: November 2021

Department: Dispute Resolution Services

Contract type and duration: CDI

How to apply: If you would like to be considered, please send your curriculum vitae and a cover letter by email to the attention of Claudia Pansa, HR Business Partner at

Closing date for applications: 19 September 2021



At ICC, we make business work for everyone, everyday, everywhere.

And when we say “everyone”, we mean it.

We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone.


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