Global Alliance Programme Manager

The International Chamber of Commerce (ICC) is seeking a Programme Manager in support of ICC’s work on Customs and Trade Facilitation as part of the Secretariat of the Global Alliance.

The International Chamber of Commerce (ICC), the largest and most representative business organization in the world, is seeking a Programme Manager in support of ICC’s work on Customs and Trade Facilitation as part of the Secretariat of the Global Alliance VACANCY (CDD 7 months, possibly renewable)

The International Chamber of Commerce (ICC), the largest and most representative business organization in the world, is seeking a Programme Manager in support of ICC’s work on Customs and Trade Facilitation as part of the Secretariat of the Global Alliance for Trade Facilitation. The position is based at ICC’s headquarters in Paris.

Global Alliance for Trade Facilitation

The Global Alliance for Trade Facilitation (“the Alliance”) was launched by ICC together with the Word Economic Forum (WEF) and the Center for International Private Enterprise (CIPE) in December 2015.

The Alliance supports implementation of the WTO’s Trade Facilitation Agreement (TFA). To this end, it will provide an innovative framework to bring together the business community in developed and developing countries to accelerate trade facilitation reforms. The Alliance is supported by the United States, United Kingdom, Germany, Canada and Australia. ICC shares the responsibility for the activities of the Alliance Secretariat with the WEF, CIPE and implementing partner GIZ – the German development agency. The Alliance Secretariat seeks the guidance and support of the business community and collaborates with international development organizations. See for more information on the Alliance

Under the leadership of the Alliance Vice-President housed within ICC, ICC serves as the external affairs and advocacy arm for the Alliance to raise awareness and support on various levels for the TFA’s ratification and implementation, and to identify business recommendations on trade facilitation issues that will feed into the in-country Alliance work. ICC is also responsible for building and managing the Alliance’s brand name and leveraging business input and support – both at the local and global level – into the Alliance activities through the extensive ICC network.

Reporting to the Alliance’s Vice-President who also serves as ICC Head of Customs and Trade Facilitation, the Programme Manager will work closely with ICC’s Global Communications Department, and the other staff members of the Alliance Secretariat – based at ICC, CIPE, WEF and GIZ.

Main duties

The ­­­­­Programme Manager will have the following accountabilities:

  • Contribute to the development and implementation of a strategy for accomplishing ICC’s objectives in the Alliance initiative and serve as the most senior ICC Alliance team member in direct support of the ICC based Alliance Vice-President.
  • Ensure that the ICC/Alliance delivers sharp and influential advocacy for the importance of the TFA and customs and trade facilitation reforms – developing external affairs messaging and strategies tailored to both the public and private sector and conducting research as required.
  • Work with the global network – most notably the ICC National Committees and local affiliates – and Alliance Network to mobilize the business community and to identify trade facilitation challenges and opportunities in Alliance focus countries;
  • Leverage the ICC membership, including Customs & Trade Facilitation experts, and the Alliance Network to channel business recommendations and best practices into Alliance work on multiple levels.
  • Support the refinement and roll-out of the Alliance business engagement strategy.
  • Provide overall support in the shaping of ICC/Alliance events in close cooperation with CIPE, WEF and GIZ – on the global, regional and country-level.
    Support, as appropriate, ICC/Alliance engagement with external organizations such as the World Trade Organization, International Trade Center, World Customs Organization etc.;
  • Serve when required as an ICC/Alliance representative at seminars, conferences and other events;
  • Establish and maintain relationships with Alliance Secretariat organizations to ensure synergies and cooperation on various aspects of the Alliance deliverables.


  • Degree in Public Policy, International Development, Development Economics, International Relations or a related field and a minimum of 5+ years’ work experience;
  • Excellent analytical skills and the ability to translate analytical findings into actionable solutions and processes;
  • Proven experience in writing strong and well-structured articles, briefings, speeches/presentations and reports with the ability to quickly analyze extensive and varied information into strategic take-aways; synthesizing best practices into common frameworks; and providing external compelling messaging;
  • Strong attention to detail;
  • Project management skills and ability to handle multiple priorities – proven experience in managing multi-stakeholder processes would be an asset;
  • Familiarity with corporate public affairs or governmental affairs issues – strong political antenna;
  • Strong networking skills & hands-on and entrepreneurial mind-set;
  • Team player and willingness to support colleagues when needed for overall success;
  • Organized, results orientated and self-motivated. Ability to manage multiple tasks and meet demands of a fast-paced environment with changing priorities;
  • Strong presentation skills and the ability to lead discussions with business experts, government officials and intergovernmental bodies;
  • Eager to learn new topics and expand skill-set as necessary;
  • Experience in developing countries and/or knowledge of trade facilitation, Customs processes and/or trade-led growth;
  • Creative problem solving and ability to work with limited resources when necessary;
  • Ability to work collaboratively across functions, confident in supporting and interacting with business representatives and government officials;
  • Ability to speak multiple languages – most notably French, Spanish, Arabic – is a strong asset;
  • Willingness to travel when needed;
  • Proficient in Microsoft Excel and PowerPoint with the ability to quickly learn various in-house software applications.

Appointment is for 7 months (CDD) on a full-time basis with possibility for renewal. ICC offers a competitive salary and an excellent benefits package. Applicants must be legally able to work in France – only those candidates in possession of full working papers will be considered.

Interested persons should send their application to with a copy to the Human Resources Department, The application is to be addressed to ICC Head Customs & Trade Facilitation, Ms Donia Hammami, and should include a CV, cover letter and two writing samples There is a two-page limit on writing samples. Submissions could consist of articles, briefs reports, essays, speeches and alike that demonstrate the candidates ability to strategically convey information in a compelling way.

Starting date: Quarter 1 2017