ICC Business Development – Customer Relationship Management (CRM): Internship

ICC’s CRM and Digital Marketing projects are evolving in 2018.
Join the CRM and Digital Marketing Team and take the opportunity to participate in an exciting project and learn about transition management!

Tasks and responsibilities:

  • Support CRM team and coordinate relationship with users
  • Provide users support internally and externally (includes queries on data and management of users dedicated mailbox)
  • Update ICC CRM users  Guide(s) and train new staff members
  • Manage basic data entry and cleansing procedures
  • Manage massive import contact files into CRM data bases


  • Proficient in Microsoft Suite (Word, Outlook)
  • Advanced excel skills
  • Basic CRM knowledge (preferred)
  • Professional English / minimum level of French
  • Well organized, rigorous
  • Autonomous, dynamic and proactive


  • 6 months required
  • Starting: May 7th

Application Process

Applications should be addressed by email to Mrs. Caroline Dubreuil, Digital Marketing & CRM, ICC. Caroline.DUBREUIL@iccwbo.org