ICC CRM & Digital Marketing Team internship

Join the CRM and Digital Marketing Team and take the opportunity to participate in an exciting project and learn about Data Quality Management, Digital Marketing, CRM and transition management!

Tasks and responsibilities: 

  • maintenance of data quality into ICC CRM data base (Microsoft CRM 365)
  • data research and recovery using CRM based “insights” solutions (Inside View, Sales Navigator…)
  • list build of leads/contacts and accounts for CRM users and ICC specific projects
  • manage basic data entry and cleansing procedures
  • manage import contact files into CRM data bases
  • support CRM team and coordinate relationship with users (marketing committee, marketing calendar, users’ meetings etc.)
  • provide users support internally and externally (includes queries on data and management of users dedicated mailbox)
  • train new staff members (CRM tool and email marketing tool, business rules, best practices etc.


  • proficient in Microsoft Suite (Word, Outlook, PowerPoint)
  • with advanced Excel skills
  • basic CRM knowledge (preferred)
  • professional English / minimum level of French
  • well organized, rigorous
  • autonomous, dynamic, and proactive


  • 6 months internship required (full time)
  • Starting ASAP



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