ICC CRM & Digital Marketing Team internship

Join the CRM and Digital Marketing Team and take the opportunity to participate in an exciting project and learn about Data Quality Management, Digital Marketing, CRM and transition management!

CRM, Marketing and Data quality Management

Join the CRM and Digital Marketing Team and take the opportunity to participate in an exciting project and learn about Data Quality Management, Digital Marketing, CRM and transition management!

As the institutional representative of over 45 million businesses, reaching more than 170 countries, the International Chamber of Commerce (ICC) operates with a mission to make business work for everyone, every day, everywhere.

We are the primary voice of the real economy in a range of intergovernmental organisations—from the World Trade Organisation to the UN climate process—championing the needs of local business in global decision making.

The convening power of our global network enables us to set rules and standards that facilitate over US$10 trillion dollars in trade each year—in addition to providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.

We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity and expertise.

 

Tasks and responsibilities:

  • maintenance of data quality into ICC CRM data base (Microsoft CRM 365)
  • data research and recovery using CRM based “insights” solutions (Inside View, Sales Navigator…)
  • list build of leads/contacts and accounts for CRM users and ICC specific projects
  • manage basic data entry and cleansing procedures
  • manage import contact files into CRM data bases
  • support CRM team and coordinate relationship with users (marketing committee, marketing calendar, users’ meetings etc.)
  • provide users support internally and externally (includes queries on data and management of users dedicated mailbox)
  • train new staff members (CRM tool and email marketing tool, business rules, best practices etc. )

Required:

  • proficient in Microsoft Suite (Word, Outlook, PowerPoint)
  • with advanced Excel skills
  • basic CRM knowledge (preferred)
  • professional English / minimum level of French
  • well organized, rigorous
  • autonomous, dynamic, and proactive

Dates:

  • 6 months internship required (full time)
  • Starting as soon as possible

Contact:

  • ICC CRM Team
  • Application: send resume and cover letter to ICC_connect@iccwbo.org with the subject “CRM Internship”

 

At ICC, we make business work for everyone, every day, everywhere. 
And when we say “everyone”, we mean it. 
We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential and equality of opportunity is for everyone 

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