ICC CRM internship

The International Chamber of Commerce (ICC) is looking for a highly motivated individual to help CRM (Customer Relation Management) system.

Tasks and responsibilities :

  • Support CRM team and assist meetings
  • Provide users support internally and externally (includes queries and management of users dedicated mailbox)
  • Validate requests and contacts for users to be able to add them to the different CRM projects
  • Update ICC CRM users  Guide(s) and train new staff members
  • Manage basic data entry and cleansing procedures
  • Manage massive import contact files into CRM data bases

Required :

  • proficient in Microsoft Suite (Excel, Word, Outlook)
  • well organized, rigorous, basic CRM knowledge
  • professional English / minimum level of French

Dates :

  • 6 months required
  • Starting: a.s.a.p.

Interested candidates should send their CV to DUBREUIL Caroline (Caroline.DUBREUIL@iccwbo.org).