ICC CRM internship
The International Chamber of Commerce (ICC) is looking for a highly motivated individual to help CRM (Customer Relation Management) system.
Tasks and responsibilities :
- Support CRM team and assist meetings
- Provide users support internally and externally (includes queries and management of users dedicated mailbox)
- Validate requests and contacts for users to be able to add them to the different CRM projects
- Update ICC CRM users Guide(s) and train new staff members
- Manage basic data entry and cleansing procedures
- Manage massive import contact files into CRM data bases
- proficient in Microsoft Suite (Excel, Word, Outlook)
- well organized, rigorous, basic CRM knowledge
- professional English / minimum level of French
- 6 months required
- Starting: a.s.a.p.
Interested candidates should send their CV to DUBREUIL Caroline (Caroline.DUBREUIL@iccwbo.org).